I have had 2 customers use a gift certificate as part payment on their orders and the invoice doesn't show a balance of what they still owe or that anything has come off their invoice at all. They have chosen bank deposit as the payment option.
This makes it hard unless I know they had a gift voucher I am looking for a payment off the full amount not an amount less the gift certificate as the invoice isnt showing that the payment using the gift certificate was used or minus ed from the total amount owed.
Maybe I am missing something but any help would be appreciated.
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