Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Join Date
    Apr 2007
    Posts
    35
    Plugin Contributions
    0

    Default Shipping Address Change with PayPal

    I'm on ZC 1.3.7 and latest patch of PayPal mod. I was trying to place an order for a friend by changing the Shipping address. I logged in as a customer on my website and then added an item to the cart and proceeded to checkout. At the Shipping options page I changed the Shipping address and then proceeded to payment on Paypal. Logged into PayPal using a PayPal account. PayPal displayed the shipping address of the PayPal account and not the one I had chosen on my website. So it created the Order with the Shipping address from PayPal account and did not pick up the one I had specified in the Shipping Page of my website. How can I fix this?

  2. #2
    Join Date
    Apr 2007
    Posts
    35
    Plugin Contributions
    0

    Default PayPal Login screen coming up after entering the Shipping Details in ZenCart

    I have ZC 1.3.7 and PPEC with latest patch and SSL enabled.

    When I'm trying to use PPEC, it brings me back to ZenCart to select the shipping option and then instead of taking me back to PayPal to complete the transaction, it displays the home page of PayPal? What could be wrong here?

  3. #3
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Shipping Address Change with PayPal

    Did the address in your store show up in the list of available addresses at PayPal?

    What are all your settings for your PayPal Express Checkout module in ZC admin?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: PayPal Login screen coming up after entering the Shipping Details in ZenCart

    You have a multitude of posts on separate topics, which all relate to PayPal. It seems you have something very odd in your configuration. Something's confused somewhere.

    Rather than reporting all your PayPal problems in separate topics, let's stop altogether and start afresh.

    1. Do a fresh install of Zen Cart in another folder+database. Use demo products.
    2. Patch PayPal. NO OTHER mods or customizations. Just use demo products and classic template.
    3. Turn on PayPal debugging.
    4. Do some test transactions related to *all* of the issues you've posted about.
    5. Then come back and post what you find for each topic.
    6. AFTER you have all those issues resolved using the clean, untouched site, *then* you can think of trying to address the same issues on your live site.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Apr 2007
    Posts
    35
    Plugin Contributions
    0

    Default Re: Shipping Address Change with PayPal

    Address from my ZC is not transferring over to PayPal. I switched from PPEC to PayPal IPN and it seems to work little better but shipping address issue still there. Here are the steps I took:

    1. Added an item to Cart and clicked on Checkout button
    2. Logged into ZC as customer
    3. Chose to change the Shipping address and proceeded to Payment
    4. On PayPal screen, logged into a PayPal account
    5. It displayed the Shipping address associated with the PayPal account and not the one from my ZC?

    Which settings of PayPal Module would you like to know?

  6. #6
    Join Date
    Apr 2007
    Posts
    35
    Plugin Contributions
    0

    Default Re: PayPal Login screen coming up after entering the Shipping Details in ZenCart

    Sorry for posting so many issues but I'm getting very nervous as I was about to launch my website and now I'm hitting all these issues in PayPal.

    I have a lot of custom changes and addon modules installed and it will be difficult to go back to original ZC. Can we do some debugging to find the cause?

  7. #7
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: PayPal Login screen coming up after entering the Shipping Details in ZenCart

    Quote Originally Posted by intref View Post
    and it will be difficult to go back to original ZC. Can we do some debugging to find the cause?
    Exactly my point.

    Make a fresh install - a clean one -- SEPARATE from your current one.
    Test on that -- to make sure the problem is *not* with your host or the original uncustomized code.

    Then you can start debugging from there.

    Ultimately the debugging process will end up being this:
    http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
    Join Date
    Apr 2007
    Posts
    35
    Plugin Contributions
    0

    Default Re: Shipping Address Change with PayPal

    I switched on the Debug mode in PayPal IPN and placed an order where I changed the Shipping Address on the Step 1 (Shipping Method) of my ZC. When it hops to PayPal site and customer logs in to PayPal then it does not display the Shipping Address I had chosen on the step 1 on ZC. I looked at the log and it seems that it passed the correct Shipping address to PayPal but still PayPal displayed the shipping address associated with customer's PayPal account. How do we override this?

  9. #9
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Shipping Address Change with PayPal

    can you post the log?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
    Join Date
    Apr 2007
    Posts
    35
    Plugin Contributions
    0

    Default Re: Shipping Address Change with PayPal

    Attached is the PayPal log showing that it did not pick up the changed shipping address.

    Also attached is the Order Confirmation email text showing that Shipping address was changed and not same as Billing address.

    I have changed the names and address to protect privacy.

    Thanks for your help.
    Attached Files Attached Files

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v139h PayPal shipping address country will change to other country problems.
    By explorer1979 in forum General Questions
    Replies: 0
    Last Post: 18 Feb 2014, 02:42 AM
  2. v139a paypal express checkout shipping address not override the paypal address
    By amruta2104 in forum General Questions
    Replies: 2
    Last Post: 28 Mar 2012, 12:09 PM
  3. My store is sending to PayPal the shipping address instead of billing address!
    By mondotex in forum PayPal Express Checkout support
    Replies: 17
    Last Post: 6 Jan 2012, 08:31 PM
  4. PayPal change country in shipping address
    By darcega in forum PayPal Express Checkout support
    Replies: 16
    Last Post: 22 Jul 2010, 04:35 PM
  5. Weird: Order Received via PayPal with no Shipping Address
    By eyal8r in forum General Questions
    Replies: 0
    Last Post: 20 Apr 2010, 05:45 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR