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  1. #1
    Join Date
    May 2007
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    Default Paypal IPN new orders not showing on Customers/Orders page

    I have set up my zen cart install to use Paypal IPN. Everything works and the transaction goes through but my orders don't show on the Customers/Orders page?

    Any ideas why this might be?

    Thanks

  2. #2
    Join Date
    Jan 2004
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    Default Re: Paypal IPN new orders not showing on Customers/Orders page

    Since you're using v1.3.7,
    1. Grab and install the very latest patch for PayPal, from this thread:
    http://www.zen-cart.com/forum/showthread.php?t=56216

    2. Note in the instructions for the May 10 patch that there are steps for PDT support that will help make some of the order processing complete faster. Follow those steps.

    3. The symptoms you report are indicative of a server configuration problem which is blocking PayPal's communication back to your store. You can troubleshoot all of this via this guide:
    http://www.zen-cart.com/wiki/index.php/PayPal
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jan 2008
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    Default Re: Paypal IPN new orders not showing on Customers/Orders page

    THANK YOU! THANK YOU! THANK YOU!!!!!!

    You saved my life DrByte!!

    I had been looking around the forum for awhile now without ever finding a solution. Then I read your post and it all came together! I guess at some point I moved the files into a different directory, but never changed the paypal settings, so that's why nothing was showing up in the orders section, or in the database... it wasn't pointing to the correct address to find the ipn_main_handler.php, and now it is and everything is working beautifuly!

    Thanks again!!

    Moonlilly

 

 

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