Google Base Feeder Support Thread [OLD]

[confused_aswell]

Hi

It sorted it self out and now it works. Great Module.

Thanks,

Phil

[kburner]

I loaded the Google Base Feeder.

Now, I am trying to register with google base and is is asking for Data feed filename: in step 3. I am not sure which filename to give since it says the filename can not be changed later.

The admin/tools/google base feeder shows two different file names.

froogle_products.xml shows create product feed and it says upload complete with 987 records when I click on HERE to create file.

froogle_documents.xml shows create document fee and shows complete with 0 records.

I get this error when I try to upload products feed.

Google Base Feeder v.1.6.16 07.03.2008 23:40:59 started 2008/11/06 11:52:06
Feed file - /home/burnerbo/public_html//feed/froogle_products.xml
Processing: Feed - No, Upload - Yes
Upload started...
Login failed:
Connected to: uploads.google.com
Upload failed...

Kim

[numinix]

I loaded the Google Base Feeder.

Now, I am trying to register with google base and is is asking for Data feed filename: in step 3. I am not sure which filename to give since it says the filename can not be changed later.

The admin/tools/google base feeder shows two different file names.

froogle_products.xml shows create product feed and it says upload complete with 987 records when I click on HERE to create file.

froogle_documents.xml shows create document fee and shows complete with 0 records.

I get this error when I try to upload products feed.

Google Base Feeder v.1.6.16 07.03.2008 23:40:59 started 2008/11/06 11:52:06
Feed file - /home/burnerbo/public_html//feed/froogle_products.xml
Processing: Feed - No, Upload - Yes
Upload started...
Login failed:
Connected to: uploads.google.com
Upload failed...

Kim

You would register two different file names as they are separate feeds.

You either have the wrong login info for the FTP or your server is having difficulty. Double check the FTP account info matches your FTP account for Google Base and if it still fails try changing your setting for PASSIVE MODE in the configuration.

[kburner]

You would register two different file names as they are separate feeds.

You either have the wrong login info for the FTP or your server is having difficulty. Double check the FTP account info matches your FTP account for Google Base and if it still fails try changing your setting for PASSIVE MODE in the configuration.

Thanks for replying....numinix.

I registered with Google base.

I also made sure Google Base PASV is set to true. But still not getting login to register. I tried ftp_username and even dropped the ftp_. Still does not work.

Any other suggestions?
Kim

[comicart]

Thanks so much. This is something that is definitely needed!
Terry

Thanks for replying....numinix.

I registered with Google base.

I also made sure Google Base PASV is set to true. But still not getting login to register. I tried ftp_username and even dropped the ftp_. Still does not work.

Any other suggestions?
Kim

I'm not sure if this is it - but I've noticed google has periods where they have trouble accepting uploads.
Try again in an hour and see if it's still an issue.
You can always upload the file directly via Google's FTP instructions. I've done that a couple of times after having trouble submitting.

Terry

[kburner]

I'm not sure if this is it - but I've noticed google has periods where they have trouble accepting uploads.
Try again in an hour and see if it's still an issue.
You can always upload the file directly via Google's FTP instructions. I've done that a couple of times after having trouble submitting.

Terry

Thanks - I will try it again later or use Google's FTP.

Kim

[numinix]

Thanks for replying....numinix.

I registered with Google base.

I also made sure Google Base PASV is set to true. But still not getting login to register. I tried ftp_username and even dropped the ftp_. Still does not work.

Any other suggestions?
Kim

Those are just text telling you what to put in the field. You should be putting your "username" and "password" that you've registered in your Google Base FTP account. This is NOT your Google Base username and password.

[kburner]

Those are just text telling you what to put in the field. You should be putting your "username" and "password" that you've registered in your Google Base FTP account. This is NOT your Google Base username and password.

I did that with google base FTP account. Still will not let me login?

[numinix]

Are you able to login using a client FTP program? IT usually takes about 15 mins for your FTP account to become active once you've created it.

[kburner]

Are you able to login using a client FTP program? IT usually takes about 15 mins for your FTP account to become active once you've created it.

Ok I waited about 2-3 hours. And it worked in admin/tools/Google Base Feeder with the login. Then I went to Google base:data feeds. It shows that is has not yet processed. So, I think I will check on it tomorrow.

Thank you for your help.
Kim