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  1. #1
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    help question Admin Session Time Out In Seconds> Not Working

    Apologies if this has been covered elsewhere but I've had a good look round and can't find anything.

    I'm running 1.3.7 with Admin Profiles (nothing on their support thread) and have noticed that the admin session doesn't last long. I've upped the Configuration>My Store>Admin Session Time Out in Seconds to 10800 and it doesn't make any difference.

    I've no idea even how to go about finding what is going on here so would be grateful for any suggestions.

  2. #2
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    Default Re: Admin Session Time Out In Seconds> Not Working

    Are you saying even with this setting you have to login before the 10800 is up?

    Look in the Tools ... Server Info ...

    Search for:
    session.gc_maxlifetime

    What is that set to?
    Linda McGrath
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  3. #3
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    Default Re: Admin Session Time Out In Seconds> Not Working

    Thanks for the response.

    Absolutely - there is no way my sessions are lasting 3 hours - more like 10-20 mins.

    This is what I have:

    session.gc_maxlifetime Local 10800 Master 1440

    I'm assuming that 1440 is the 24mins that sessions last on the catalog side?

  4. #4
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    Default Re: Admin Session Time Out In Seconds> Not Working

    I have also noticed this...
    I have (cPanel X):

    session.gc_maxlifetime local value 5400 master value 1440

    Does the master value when not null override the local value? It would seem so because I can't be away from the session tab a half hour without having to log back in.

  5. #5
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    Default Re: Admin Session Time Out In Seconds> Not Working

    The local value should be the one in use ...

    Do you have any add-ons or anything that might be altering the logic?

    Have you asked your host about this?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  6. #6
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    Default Re: Admin Session Time Out In Seconds> Not Working

    We run our own server so can change Apache settings, etc as we want - is there anything in particular that may be overriding this?

    As for other add-ons, I think Admin profiles is likely to be the only thing that could interfere with the logic. Can you point me at files that I should look at to make sure there is nothing else going on there?

  7. #7
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    Default Re: Admin Session Time Out In Seconds> Not Working

    I am not a server guru and I don't use that Add-on ...

    For fun ... if you load to a test directory and test database a clean Zen Cart v1.3.7 and set the time to 10800 for:
    Admin Session Time Out in Seconds
    Enter the time in seconds. Default=3600
    Example: 3600= 1 hour

    Note: Too few seconds can result in timeout issues when adding/editing products
    Do you still have this issue?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  8. #8
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    Default Re: Admin Session Time Out In Seconds> Not Working

    Was this issue ever resolved? If so how?I'm having the same problem after being logged in less than 20 minutes.

    Thanks,
    The Diva

  9. #9
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    Default Re: Admin Session Time Out In Seconds> Not Working

    No, I still can't make sessions hold longer than 24 minutes without re-logging in.

    If the ZC default is 3600 seconds, it seems like the "master" is overriding even that.

  10. #10
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    Default Re: Admin Session Time Out In Seconds> Not Working

    Oh well, guess we won't get an answer to this one.

    The Diva

 

 
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