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  1. #1
    Join Date
    Feb 2007
    Posts
    7
    Plugin Contributions
    0

    Default Contact us not sending an email.

    I am able to send an email via admin. When you select contact us on the website, the email is not being sent. I have checked with the host and they do not see any issues with the email. I have tried chaning the email contact in the admin to my work email to see if it was the address and I still get the same results. Here is a shot of what I have selected in the admin: any help would be great.

    E-Mail Transport Method sendmail
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails true
    Send E-Mailstrue Verify E-Mail Addresses Through DNS false
    Email Archiving Active? true
    E-Mail Friendly-Errors true
    Email Address (Displayed to Contact you) jewels@jewelscentsonline.com
    Email Address (sent FROM)jewels@jewelscentsonline.com
    Emails must send from known domain?Yes
    Email Admin Format?TEXT
    Send Copy of Order Confirmation Emails Tojewels@jewelscentsonline.com
    Send Copy of Create Account Emails To - Status0
    Send Copy of Create Account Emails Tojewels@jewelscentsonline.com
    Send Copy of Tell a Friend Emails To - Status0
    Send Copy of Tell a Friend Emails Tojewels@jewelscentsonline.com
    Send Copy of Customer GV Send Emails To - Status0
    Send Copy of Customer GV Send Emails Tojewels@jewelscentsonline.com
    Send Copy of Admin GV Mail Emails To - Status0
    Send Copy of Customer Admin GV Mail Emails Tojewels@jewelscentsonline.com
    Send Copy of Admin Discount Coupon Mail Emails To - Status0
    Send Copy of Customer Admin Discount Coupon Mail Emails Tojewels@jewelscentsonline.com Send Copy of Admin Orders Status Emails To - Status0
    Send Copy of Admin Orders Status Emails Tojewels@jewelscentsonline.com
    Send Notice of Pending Reviews Emails To - Status0
    Send Notice of Pending Reviews Emails Tojewels@jewelscentsonline.com
    Set "Contact Us" Email Dropdown ListChristine < jewels@jewelscentsonline.com
    Allow Guest To Tell A Friendtrue Contact Us -
    Show Store Name and Address1
    Send Low Stock Emails0
    Send Low Stock Emails To
    Display "Newsletter Unsubscribe" Link?true
    Audience-Select Count Displayfalse
    SMTP Email Account Mailboxjewels@jewelscentsonline.com
    SMTP Email Account Password*******
    SMTP Email Mail Hostsiteground12.com SMTP
    Email Mail Server Port25
    Convert currencies for Text emails&pound;,&#194;&#163;:&euro;,&#226;‚&#172;
    Last edited by Myjewels; 18 Jun 2007 at 10:52 PM. Reason: made text readable

  2. #2
    Join Date
    Jan 2004
    Posts
    58,259
    Blog Entries
    3
    Plugin Contributions
    106

    Default Re: Contact us not sending an email.

    Your configuration may require that you leave this setting blank:

    Set "Contact Us" Email Dropdown List
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Feb 2007
    Posts
    7
    Plugin Contributions
    0

    Default Re: Contact us not sending an email.

    Absolutely perfect. Something so simply can cause quite a headache. Thank you so much :)

  4. #4
    Join Date
    Jun 2007
    Location
    Australia - Melbourne
    Posts
    310
    Plugin Contributions
    6

    Default Re: Contact us not sending an email.

    what if I want to show the dropdown list?

 

 

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