Can't Get Store to Open after migrate to web

**johnd** · 1 Jul 2007, 01:49 AM

Hi

I just migrated from my localhost to my web server. I can get into Admin, but not the store.

I am getting this message:
Warning: require(DIR_WS_TEMPLATEStemplate_default/common/html_header.php) [function.require]: failed to open stream: No such file or directory in /home/.servername/acctname/magicfoxden.com/index.php on line 43

Fatal error: require() [function.require]: Failed opening required 'DIR_WS_TEMPLATEStemplate_default/common/html_header.php' (include_path='.:/usr/local/php5/lib/php') in /home/.servername/acctname/magicfoxden.com/index.php on line 43

I do have the template_default/common/html_header.php in my store's include directory.

I've been working on and researching this for the past hour and am stuck. Where do I go now? Please point me in the right direction.

Thanks
John D

**Merlinpa1969** · 1 Jul 2007, 03:49 AM

try to re-upload the file it may be corrupt

**johnd** · 1 Jul 2007, 01:13 PM

Thanks for the reply Merlin, unfortunately this attempted fix was unsuccessful.

I uploaded from both my local site and also from the original install files. Neither worked.

Next step?

**johnd** · 1 Jul 2007, 02:48 PM

Perhaps this will help you help me?

Here is what I did to get me into this situation:

installed 1.3.7 on local machine
did my configurations and was satisfied with my local store
backed up my local db
installed 1.3.7 on remote
deleted the zc_install folder
uploaded all of my local files and overwrote what was on the remote
confirmed that my config files were ok
restored my db to remote
went to store URL -- got the messages in question
went to admin -- no problem getting in

Based on Merlin's advice:

re-uploaded the html_header.php
re-upload from local store, then from local copy of installl files
no luck

**johnd** · 3 Jul 2007, 12:22 AM

I am no further along than I was yesterday. I am dead in the water. Any clues?

**gjh42** · 3 Jul 2007, 12:45 AM

Sorry, this is not my field of expertise.

However, I do notice that you have a call for

'DIR_WS_TEMPLATEStemplate_default/common/html_header.php'

which is messed up. DIR_WS_TEMPLATES should be replaced by the filepath leading to template_default. So it seems that your configure.php may not be entirely correct, or else the file looking for it is not looking correctly - probably the latter.

**johnd** · 3 Jul 2007, 01:08 AM

Thanks Glenn.

I can only hope that someone comes by to get me out of this hole.

**cjmarley** · 3 Jul 2007, 05:24 AM

In your error it says

/home/.servername/acctname/magicfoxden.com/index.php

It looks to me like your paths are not done right. You need to ask your webhost what your server paths should be.

Another question...what did you use to put the files from your localhost to your webhost?

**johnd** · 3 Jul 2007, 11:08 AM

Originally Posted by cjmarley

In your error it says

/home/.servername/acctname/magicfoxden.com/index.php

It looks to me like your paths are not done right. You need to ask your webhost what your server paths should be.

I took the path that was in the error message and overwrote the actual server name and acct name with servername/acctname. Where I have servername -- that's really my filer. I verified that the path was correct with my provider.

Another question...what did you use to put the files from your localhost to your webhost?

I used SmartFTP Client.

**cjmarley** · 3 Jul 2007, 03:56 PM

Okay. I just noticed:

DIR_WS_TEMPLATEStemplate_default/common/html_header.php

there is no / between DIR_WS_TEMPLATES and template_default. Again, that's an issue with your paths in the config file. You forgot a / somewhere.