shipping with USPS patch not working either???

**slik666** · 5 Jul 2007, 06:09 PM

OK; guys this is getting frustrating !!! I have installed the new usps patch and activated my account through usps all my settings seem to be right . im still not able to confirm a order. still getting message:

We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)

Im using my own address and im getting this message i dont understand everything is in its required field name,address,zip,country can some one help me with this issue its a must i get this fixed or i cant do buisness. my customers are unable too shop.

PLEASE HELPPPPP!!!

**Ajeh** · 5 Jul 2007, 06:49 PM

What is your Zip code?

Current Zen Cart v1.3.7.1 ...
http://www.zen-cart.com/forum/showthread.php?t=69769

NOTE: make sure you hit Remove, Install and Configured your USPS module ...

If it asks for a password, do not pass go do not collect $200 ... start over you moofed up ...

**DrByte** · 5 Jul 2007, 07:26 PM

Originally Posted by slik666

We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)

Im using my own address and im getting this message i dont understand everything is in its required field name,address,zip,country can some one help me with this issue its a must i get this fixed or i cant do buisness. my customers are unable too shop.

The latest PayPal patch (last updated June 17) will resolve the shipping-address issue. Or, you can grab the pre-patched v1.3.7.1 fileset that Ajeh mentioned, and use that for building your store.

**slik666** · 5 Jul 2007, 07:55 PM

do you need to uninstall and reinstall after you have verified your account also? my zip code is 33990 its in cape coral florida.

i have already updated my paypal patch also so i dont know if thats it either.

comeback!!!

**slik666** · 5 Jul 2007, 08:44 PM

im confused on how this module works ive spoke with usps and they say that it has somethin to do with the shopping cart. i have updated all the latest patches and im still gettin the message " We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)"

**DrByte** · 5 Jul 2007, 09:24 PM

Originally Posted by slik666

" We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Shipping Address Country Empty)"

That's a PayPal error message, not a USPS message. Hence the advice to install the PayPal patch earlier.

It's also worth checking these:
Admin->Configuration->My Store ... what do you have for country info?
Admin->Configuration->Shipping/Packaging ... what's the country setting ?