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  1. #1
    Join Date
    Jun 2005
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    Pittsburgh
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    Default Free Shipping Module Bug

    I think I have found a bug with the free shipping module.

    I'm using a fresh install of 1.3.7. I've enabled free shipping to a zone defined as 48states. I have one product set to free shipping.

    Situation 1:
    If a customer in Alaska or Hawaii tries to checkout with the free ship item, they get a message saying we are not shipping to that region at this time.

    Question 1: Should it not charge a fee since the region is not true?

    Situation 2:
    Same as one except the customer places another item in the basket not set to free shipping, and is allowed to check out. Also, the weight defined for the free ship item is not being added.

    Question 2: Should either the module not allow checkout -or- add weight for freight calc if the zone defined for free ship is other than lower 48 (logic is not true)?

    What we are trying to do is allow one item to have free shipping in the 48 states only, else (Canada, Alaska or Hawaii) charge freight for that item.

    Thanks for any suggestions,
    Ken

  2. #2
    Join Date
    Dec 2005
    Location
    Cincinnati Ohio
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    Default Re: Free Shipping Module Bug

    Do you see this error in the admin at the top of the page

    Store Zip Code is not defined. See Configuration | Shipping/Packaging to set it.
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  3. #3
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    Default Re: Free Shipping Module Bug

    There are no admin errors, just the logic is not working. All other products calculate correct freight. This issue is specific to having one item set to free shipping, and a weight defined. As I stated above, the stock module is set to allow free shipping only to the 48 states (zone defined).

  4. #4
    Join Date
    Dec 2005
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    Cincinnati Ohio
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    Default Re: Free Shipping Module Bug

    OK, is the product itself set to free shipping wihtin the product details page, where you added the product

    this section

    Yes, Always Free Shipping No, Normal Shipping Rules
    Last edited by knuckle-101; 8 Jul 2007 at 02:47 AM.
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  5. #5
    Join Date
    Jun 2005
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    Default Re: Free Shipping Module Bug

    Correct - One product is defined with always free shipping, and a weight of 10 lbs. The free shipping module is limited to the lower 48 states.

  6. #6
    Join Date
    Dec 2005
    Location
    Cincinnati Ohio
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    Default Re: Free Shipping Module Bug

    which product is the free shipping?
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