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  1. #1
    Join Date
    May 2007
    Posts
    57
    Plugin Contributions
    0

    Idea or Suggestion Orders Missing In Admin!

    Hi,

    I have just recieved a new order from a customer, and I went to my admin panel to check on the order to check the order and update it to processing and it was not there.

    I have also done test orders doing by myself and they are also not there.

    Also when I click on Customers, the customer order details are there, but when I click on the "Orders" nothing is there.

    I have received other orders in the past and those were fine.

    When I click on my older orders, all those details are there.

    I have also just added Free Shipping as well, so I do not know if that is the problem?

    My payment is accepted via

    Cash On Delivery (Default)
    Check/ Money Order (Default)
    Paypal (Processing)

    Can someone tell me how to fix this.

  2. #2
    Join Date
    May 2007
    Posts
    57
    Plugin Contributions
    0

    Default Re: Orders Missing In Admin!

    Quote Originally Posted by Billyboy View Post
    Hi,

    I have just recieved a new order from a customer, and I went to my admin panel to check on the order to check the order and update it to processing and it was not there.

    I have also done test orders doing by myself and they are also not there.

    Also when I click on Customers, the customer order details are there, but when I click on the "Orders" nothing is there.

    I have received other orders in the past and those were fine.

    When I click on my older orders, all those details are there.

    I have also just added Free Shipping as well, so I do not know if that is the problem?

    My payment is accepted via

    Cash On Delivery (Default)
    Check/ Money Order (Default)
    Paypal (Processing)

    Can someone tell me how to fix this.
    Also when I log into to my admin there is no new
    BOX_ENTRY_NEW_ORDERS

    And when I click on the "Pending" which there are 6 pending orders in the BOX_TITLE_ORDERS nothing comes up.

    Please help!

  3. #3
    Join Date
    Jun 2003
    Posts
    33,825
    Plugin Contributions
    0

    Default Re: Orders Missing In Admin!

    Sounds like you have some missing files in your admin. Reupload the whole admin directory. Then uninstall and reinstall your payment methods.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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