Replacing "CONTACT_US" URL

[Ophelia]

I would like to change it so that whenever there is a reference to contact us instead of this

http://www.mysite/store/index.php?main_page=contact_us

That it redirects to my help desk software.

How do I go about doing this?

[DrByte]

I'd suggest putting a link to your help desk system on the contact-us page, using the Define Pages Editor tool in Admin->Tools.

That way folks can choose what they wish to do.

Or, if you want to remove that option from the customer, you can have your customers leave the store by putting this in the top of the /includes/modules/pages/header_php.php file, immediately after the <?php

header("HTTP/1.1 301 Moved Permanently");
header("Location: http://www.my_site.com/helpdesksystem/index.php");
die();

[Ophelia]

I'd suggest putting a link to your help desk system on the contact-us page, using the Define Pages Editor tool in Admin->Tools.

That way folks can choose what they wish to do.

Or, if you want to remove that option from the customer, you can have your customers leave the store by putting this in the top of the /includes/modules/pages/header_php.php file, immediately after the <?php

header("HTTP/1.1 301 Moved Permanently");
header("Location: http://www.my_site.com/helpdesksystem/index.php");
die();

We really don't want them to have the option of either or. We are getting folks using the contact us for issues with the forum, gallery, store, and everything else, and since each section is handled by someone else, we want it in one area instead of having to forward it to them.

I did the second option, and I'm not sure what it was suppose to do. The contact us page is still there, and it still goes to the zenCart form for contacts.

Isn't there just one general code that dictates where it needs to redirect if you press Contact Us?

[DrByte]

Oops ... I left out part of the path to the correct file where you should make the change:

/includes/modules/pages/contact_us/header_php.php


Doing it this way will cause the page to redirect to your system whenever someone clicks to the Zen Cart contact-us page.
If you want to change every contact-us link manually, feel free. The above method is a lot faster.

[Ophelia]

Thank you :) This worked perfectly!