I would like to change it so that whenever there is a reference to contact us instead of this
http://www.mysite/store/index.php?main_page=contact_us
That it redirects to my help desk software.
How do I go about doing this?
I would like to change it so that whenever there is a reference to contact us instead of this
http://www.mysite/store/index.php?main_page=contact_us
That it redirects to my help desk software.
How do I go about doing this?
I'd suggest putting a link to your help desk system on the contact-us page, using the Define Pages Editor tool in Admin->Tools.
That way folks can choose what they wish to do.
Or, if you want to remove that option from the customer, you can have your customers leave the store by putting this in the top of the /includes/modules/pages/header_php.php file, immediately after the <?phpCode:header("HTTP/1.1 301 Moved Permanently"); header("Location: http://www.my_site.com/helpdesksystem/index.php"); die();
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We really don't want them to have the option of either or. We are getting folks using the contact us for issues with the forum, gallery, store, and everything else, and since each section is handled by someone else, we want it in one area instead of having to forward it to them.
I did the second option, and I'm not sure what it was suppose to do. The contact us page is still there, and it still goes to the zenCart form for contacts.
Isn't there just one general code that dictates where it needs to redirect if you press Contact Us?
Oops ... I left out part of the path to the correct file where you should make the change:
/includes/modules/pages/contact_us/header_php.php
Doing it this way will cause the page to redirect to your system whenever someone clicks to the Zen Cart contact-us page.
If you want to change every contact-us link manually, feel free. The above method is a lot faster.
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Thank you :) This worked perfectly!
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