Thread: PayPal Issue

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  1. #1
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    Default PayPal Issue

    Hi All,

    A client of mine is having difficulty with their PayPal module as it literally just stopped appearing as a payment option after over 1 year of being live. My feeling is that the hosting company made changes to their backend which affected the path mapping and has thus caused the PayPal module to fail. Short of re-installing the entire cart system, is there anyway to re-install a 'clean' PayPal module to start fresh?

    Hopefully that was clear, and you help is appreciated!

  2. #2
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    Default Re: PayPal Issue

    Have you tried simply uninstalling and reinstalling PayPal from the admin? That may reset anything causing any problems.

    What version of ZC is running?
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  3. #3
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    Default Re: PayPal Issue

    As of 8/23/2007 Paypal is not working for us. We are directed to paypal to log in, do so, complete the transaction, and are returned to our site with the completed order process. We have not changed any of our configurations, and we are running 1.2.7. I have all of the latest pactches up through 1.2.7. The order does not show up on zen-cart, and we what we see when we are redirected back to our site is the last order we completed. Again, we did not change anything in zen-cart as far as paypal and we certainly did not change anything in paypal. As such, I checked the paypal settings per the wiki and everything looked ok. The transaction show up in paypal, but nothing shows up in zen. Is anyone else experiencing any issues like this? Is there a way to debug this as to see where the error is coming from?

  4. #4
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    Default Re: PayPal Issue

    Sorry to bump.

    In my Apache error log, I am getting the following.

    '[Thu Aug 30 03:43:27 2007] [error] [client 24.183.204.133] File does not exist: /home/www/shopping/ipn_main_handler.php&zenid=xxxxxxxxxxxxxxx'.

    This looks wrong due to the '&'. I believe that Paypal is doing this, and the '&' should be '?'.

    Question I have is when does the order show up when using Paypal, as soon as confirm is clicked on the checkout page, or when Paypal accesses ipn_main_handler.php? Thanks.

  5. #5
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    Default Re: PayPal Issue

    What do you have here?

    \includes\modules\payment\paypal\paypal_functions.php(332)
    $address = HTTP_SERVER . DIR_WS_CATALOG . 'ipn_main_handler.php?' . $postdata;

    The "?" gets appended in the code
    Tutorials on Zen Cart
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  6. #6
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    Default Re: PayPal Issue

    Alo, you might want to checkout the section " Things to check if it's not working" here
    http://www.zen-cart.com/wiki/index.php/PayPal
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
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  7. #7
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    Default Re: PayPal Issue

    You might want to ask your hosting service if they have changed anything recently and seriously consider upgrading to v1.3.7.1 to have the latest and greatest Zen Cart code available.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
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    Default Re: PayPal Issue

    Thanks for the response. superprg, I am using 1.2.7 thus the first suggestion is not applicable. I have looked at the wiki and checked everything to make sure. Kim, I would love to upgrade, but I have a heavily modded site, and have been hoping I wouldn't have to upgrade.

    If you could answer when the order is actually created when using Paypal, that would be a start for me. Thanks.

  9. #9
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    Default Re: PayPal Issue

    The moment you get redirected to paypal site, an order is created at the site with pending status and when you come back to the shop after making payment, it gets updated with processing
    Tutorials on Zen Cart
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  10. #10
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    Default Re: PayPal Issue

    Heavy modded how? If you have used the overrides properly it should not be horrible. Your biggest headache is the templates - we moved from tabled layout to nearly tableless in 1.3+
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 
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