Shipping Weight calculated incorrectly - Not Tare Settings!

[levbeck]

What version of Zen Cart are you using?

1.3.7, installed about a month ago.

[Ajeh]

Scratch the caution on Maximum Size Package ... it is USPS that will not quote over 70lb packages ...

[DrByte]

No, but at least now the top is correct; the bottom is still doing the division thing.

The division is a result of the split between number of boxes required to accommodate the max-shippable-weight.

[levbeck]

How do I deactivate that feature? When it's over a certain weight, I simply want to remove the UPS option during checkout.

[DrByte]

Update:

The weights are calculated properly for quotation purposes.
The display in the estimator section is reflected incorrectly.

To fix the display problem, edit /includes/modules/shipping_estimator.php
in v1.3.7, go to line 235, and make the 4 changes shown:

// altered to include Tare adjustment
  // totals info
  $totalsDisplay = '';
  $display_weight = $_SESSION['cart']->show_weight();
  switch (true) {
    case (SHOW_TOTALS_IN_CART == '1'):
    $totalsDisplay = TEXT_TOTAL_ITEMS . $_SESSION['cart']->count_contents() . TEXT_TOTAL_WEIGHT . $display_weight . TEXT_PRODUCT_WEIGHT_UNIT . TEXT_TOTAL_AMOUNT . $currencies->format($_SESSION['cart']->show_total());
    break;
    case (SHOW_TOTALS_IN_CART == '2'):
    $totalsDisplay = TEXT_TOTAL_ITEMS . $_SESSION['cart']->count_contents() . ($display_weight > 0 ? TEXT_TOTAL_WEIGHT . $display_weight . TEXT_PRODUCT_WEIGHT_UNIT : '') . TEXT_TOTAL_AMOUNT . $currencies->format($_SESSION['cart']->show_total());
    break;
    case (SHOW_TOTALS_IN_CART == '3'):
    $totalsDisplay = TEXT_TOTAL_ITEMS . $_SESSION['cart']->count_contents() . TEXT_TOTAL_AMOUNT . $currencies->format($_SESSION['cart']->show_total());
    break;
  }

[DrByte]

When it's over a certain weight, I simply want to remove the UPS option during checkout.

What is the "certain" weight?

[levbeck]

Brilliant! Thank you so much, that is definitely something that I would not have figured out on my own. I appreciate your attention to my issues!

[Ryk]

I have a client who is also having problems with shipping calculation where the figures are higher than they should be according to the UPS site. In reading this thread, I see DrByte asked what version of ZC was being used...

My client is using 1.3.5 - has there been any change to the UPS/ZC "relationship" that may be cured by updating to 1.3.7.1?

Thanks.

[Ajeh]

I would try v1.3.7.1 on a test database and test directory ...

If I am not mistaken there were several things cleaned up on the shipping modules since v1.3.5, not to mention all of the bugs and security issues fixed since then ...

I would also recommend going through the all of the Modules for Payment, Shipping and Order Totals and writting down the settings then hitting REMOVE, INSTALL and Reconfigure them again to obtain the newest changes to the code ...

[neilg]

Hi Dr Byte,

I was having a similar problem with the shipping estimator and your mod fixed it from displaying incorrectly. My only problem now is that is shows 3 boxes which I think is affecting my shipping quote.

Total Items: 1 Weight: 100gms Amount: $69.95 Dims: 10.00x10.00x1 Boxes: 3

I dont know where or how it is getting the 3 boxes from???

Can you help?

Many many thanks
Cheers,
Neil