Just upgraded, everything looks OK so far but when i click on forgoten passowrd it sends me to a page where i enter email, then after tells me new one sent. Then the email sent says usual text but the space where new passowrd should be is blank???
any ideas
paul
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14 Sep 2007, 01:50 PM #1
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blank password sent when click on forgotten password
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15 Sep 2007, 03:12 AM #2
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Re: blank password sent when click on forgotten password
Sounds like one or more of the files involved in the pwd-generation process wasn't upgraded properly.
Check all of these, and make sure you haven't installed any mods that change these files:
/includes/modules/pages/password_forgotten/header_php.php
/includes/languages/english/YOURTEMPLATE/password_forgotten.php
/includes/functions/functions_general.php
/includes/functions/password_funcs.php
/includes/functions/functions_email.php.
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16 Sep 2007, 02:41 PM #3
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Re: blank password sent when click on forgotten password
Hi
I updated the files you mentioned just in case apart from this one:
/includes/languages/english/YOURTEMPLATE/password_forgotten.php
Because the folder YOURTEMPLATE or my templates name folder 'eden' is not there.
The file password_forgotten.php is there in this location:
/includes/languages/english/password_forgotten.php
Which i updated. i tried again but still no joy. It sends me no new password, this is what i get:
Your new password to 'Eden Spirit' is:
After you have logged in using the new password, you may change it by going to the 'My Account' area.
Any thoughts?
cheers
paul
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16 Sep 2007, 03:09 PM #4
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Re: blank password sent when click on forgotten password
Admin->Configuration->Minimum Values->Password ... what's the setting there ?
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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24 Sep 2007, 03:01 PM #5
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Re: blank password sent when click on forgotten password
Greetings -
This has been occurring for one of my clients with an older version of Zen (1.27). I double checked the files and the setting in Admin is minimum 5 characters. Any suggestions to prevent these blank password emails? Could the user's email program be stripping it out?
Originally Posted by DrByte
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2 Feb 2009, 06:54 PM #6
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Re: blank password sent when click on forgotten password
I had the same issue and checking the setting for this fixed it! thank you Dr Byte! Originally Posted by DrByte
Tracey
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