Re: Protx VSP Direct 3.x
First of all I originally posted this in the wrong thread so apologies for that. It is meant to be here in the full commmercial version thread.
I have your protex (now sage pay) module on my site and I have just migrated to a new server. I have, of course made sure that I have updated my sagepay account with the new IP addresses and all seems to be working ok with cc's being transacted fine. However I have one small (?) problem in that if a customer makes a mistake, or their card is declined, or anything other than a perfect transaction I get a white screen. In the address bar of the browser I see a long winded url with the basis of what's wrong wit hthe transaction (eg, issuing bank declined coz the buyer is skint) but nothing actually on the page.
Do you have any ideas why this may be?
Incidentally this was the case with the site when migrated with the 'old' protex module and in tha last few days I have downloaded the update - sagepay module and get the same error. Could it be a pemissions issue as my new host will not allow 777 permissions?
if elephants could fly, I'd be a little more optimistic....