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  1. #1
    Join Date
    Sep 2007
    Posts
    38
    Plugin Contributions
    0

    Default Royal Mail Module help

    Hi,
    i have the royal mail module installed and am having a bit of trouble. When i log in and confirm payment e.t.c. and get to the shipping selector. I have the services to choose from however they do not have a box to click that option.

    Instead they have the following error message beneath them:

    GB & Northern Ireland only for this service

    However the address is a UK address??????

    When i go localization/taxes -> countries i only have United Kingdom with no ISO codes. When i put in GB as the first ISO code i get this error message:

    The shipping rate cannot be determined at this time

    What is wrong????? Please help!!!

    Thanks in advance
    Jamie

  2. #2
    Join Date
    Jan 2008
    Posts
    36
    Plugin Contributions
    0

    Idea or Suggestion Re: Royal Mail Module help

    Hi, Looking at the date of your post you may have sorted this buy now.

    Just incase you have not then check your tare settings under Shipping/Packaging.

    I was getting the same problem until i changed them. I can not see me using them so i set mine to 0:0 then the shipping started to work.

    Hope this helps. I have only been playing with Zen for a few days now so still learning myself.


 

 

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