Coupon restrictions not working for my Free Shipping coupon

**jeking** · 16 Oct 2007, 09:35 PM

I can't figure out why. I've got a coupon set up for free shipping but I only want it for two categories. I've read I should deny the top category and then allow the two. Didn't work. I tried just denying the top category and the coupon is still working.

A few details:
Coupon Zone Restriction: 0
Coupon Name Free Shipping
Coupon Description
(Customer can see) Free Shipping
Coupon Amount 0.0000
Coupon Minimum Order 0.0000
Free Shipping Free Shipping
Coupon Code freeship15
Uses per Coupon
Uses per Customer 1
Start Date 10/16/2007
End Date 12/31/2007

and:
Product/Category Restrictions

Category
(Denied)

Product
NONE

**Ajeh** · 17 Oct 2007, 07:08 AM

At this time, Free Shipping Discount Coupons are for the whole of shipping costs ...

The restrictions only allow or disallow its useage on the order ...

**jeking** · 17 Oct 2007, 02:32 PM

Originally Posted by Ajeh

At this time, Free Shipping Discount Coupons are for the whole of shipping costs ...

The restrictions only allow or disallow its useage on the order ...

Thank you. Are you saying the restrictions by category have no effect on the coupon usage? If I set up a Free Shipping coupon, it will offer free shipping for the entire store.

**Ajeh** · 17 Oct 2007, 09:53 PM

At the moment, the Free Shipping Discount Coupons are just that ... Free Shipping

As to Restrictions, you do have to have 1 product within the restrictions in the cart to use it but it gives the whole order Free Shipping ...

**iammrhand** · 2 Nov 2007, 07:19 PM

I am having the same problem where the coupon code works for the entire store even though I have explicitly denied the category within the coupon code!

**mamasylvia** · 9 Mar 2008, 09:49 PM

> At the moment, the Free Shipping Discount Coupons are just that ... Free Shipping As to Restrictions, you do have to have 1 product within the restrictions in the cart to use it but it gives the whole order Free Shipping

I may have accidentally found just what I needed. I've created a Free Shipping coupon, and I want it to apply only when one particular product is ordered (although if that product is ordered, they can order other items as well and shipping will still be free). I have Top category set to "deny" and the one product I want to require set to "allow." I tested it with just this item, this item and others, and just others, and it did what I wanted, but is there anything I should look out for?

**Ajeh** · 9 Mar 2008, 10:06 PM

Set the Top Category on DENY and then the Product that triggers Free Shipping on ALLOW ...

Now the whole order will have Free Shipping IF the Product on ALLOW is in the cart ...

Any shipping method can be selected but the coupon will cancel out the amount ...

**mamasylvia** · 10 Mar 2008, 03:48 AM

Yup, worked great! I LOVE the coupon feature, it's converting lookers to buyers.

I wish there was a category for "kudos to the programmers." ZC is WONDERFUL and I'm constantly discovering new features that I didn't know I couldn't live without. I never have to worry about running out of my bestsellers because of the low-product notification. It's working seamlessly with Paypal. I can set all kinds of options with the attributes, and if the next version includes inventory-by-attributes I will be in seventh heaven.

Nothing against sending money but pats on the back are more personal. ;)

**Becca** · 11 Nov 2008, 07:18 PM

I have my coupon set up for Free Ship for orders over $99 but I am NOT getting a coupon code area in the Product Delivery area at check out. Why is that? I can't find how I would add a coupon area code in the check out area. Please advise.

Thanks.

**Ajeh** · 11 Nov 2008, 07:41 PM

The Discount Coupon code input box and the Gift Certificate code input box as well as the Gift Certificate amount to apply to an order (when there is a GV balance for the customer) all appear on the checkout_payment page ...