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  1. #1
    Join Date
    Sep 2007
    Posts
    18
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    0

    Default USPS Shipping adds 3lbs to cart weight. Problem with USPS or my Zen?

    Hi everyone. A customer checked out (surprisingly) with a shipping cost of $12 on a single shirt.

    Is the problem with USPS or my zen cart configs?

    When I add one shirt I have weight in cart: .75lbs.

    When I check out, the USPS calculator quotes a 3.75lbs package.

    With 2 shirts, i get 1.5lbs in cart, 4.5lbs quote.


    Any idea what I should do? I cant tell if its my zen cart doing something funny or whether its USPS. Thank You..

  2. #2
    Join Date
    Mar 2006
    Location
    Fresno, California
    Posts
    620
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    0

    Default Re: USPS Shipping adds 3lbs to cart weight. Problem with USPS or my Zen?

    You need to set the tare weight to 0:0

    https://www.zen-cart.com/tutorials/index.php?article=85

  3. #3
    Join Date
    Sep 2007
    Posts
    18
    Plugin Contributions
    0

    Default Re: USPS Shipping adds 3lbs to cart weight. Problem with USPS or my Zen?

    Quote Originally Posted by bobdog View Post
    You need to set the tare weight to 0:0

    https://www.zen-cart.com/tutorials/index.php?article=85
    Thank you so much!

    So 3 lbs was to compensate for the weight of my packaging eh? Some heavy packaging..

    Thanks again, lifesaver.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR