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  1. #1
    Join Date
    Jul 2005
    Location
    Brooklyn NY
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    Default I put in 1lb and in the cart they are charged for 4lb?

    When I add a new item i put it has 1lb but when some one buys it and checks out it says 1 x 4lb and charges them shipping for 4lbs. I have the UPS shipping on for USA shipping and I also have zone shipping on for world shipping? can some one help me out? Here is the site http://www.viktorviktoriashop.com/theshop

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: I put in 1lb and in the cart they are charged for 4lb?

    Admin> shipping and Packaging> Tare Weight
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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