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  1. #1
    Join Date
    Jan 2006
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    Default Zencart/USPS giving multiple discount?

    I have not knowingly changed anything in admin...
    but I have had two orders with multiple items chosen...
    zencart is giving them a group discount on the shipping cost
    I have been all over in admin and I cant figure how or why and what to fix so now when this happens I have to email the customer and tell them that the discount shown for shipping does not apply.

    Suggestions?

  2. #2
    Join Date
    Jun 2003
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    Default Re: Zencart/USPS giving multiple discount?

    A group discount? Please provide an example.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
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    Default Re: Zencart/USPS giving multiple discount?

    Kim...
    Im embarrased to say....
    Im an idiot
    nothing to do with shipping at all..
    apparently a discount WAS set up under customers....
    I went in and deleted.
    I think I must have done this sometime in the past (when I didnt know anything) and its just now showing up a time or two

  4. #4
    Join Date
    Jun 2003
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    Default Re: Zencart/USPS giving multiple discount?

    We all have those moments. Glad to hear that you found that it was a group discount that was set up in the past and not a program error.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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