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  1. #1
    Join Date
    Mar 2006
    Location
    Sacramento, CA
    Posts
    93
    Plugin Contributions
    0

    Default Fedex Module - no rates returned

    I'm trying to add the final touches to a site that my client had put on hold for about 6 months. We mainly just needed to finish the FedEx Mod to go live. He only wants to use FedEx Express because he is offering free ground shipping for all orders.

    I was having trouble with the Meter ID, so my client contacted FedEx to ask what to put. When I put in the number FedEx gave him, I get "no rates returned" on the checkout page. I'm using Zen 1.2.7, and I think I have the correct FedEx mod to go with that. Here are my other settings:

    cURL Path
    NONE

    cURL Proxy
    NONE

    Debug Mode
    False

    Weight Units
    LBS

    Which server to use
    production

    Drop off type
    1

    Fedex surcharge?
    0

    Show List Rates?
    False

    Insurance?
    NONE

    Residential surcharge?
    0

    Enable Envelope Rates?
    False

    Sort rates:
    High to Low

    Timeout in Seconds
    NONE

    Tax Class
    --none--

    Shipping Zone
    --none--

    Sort Order
    2

    I'm not using zones, and the module is enabled.

    Also, I noticed in the forum that the new module does not use images and therefore does not require FedEx approval. Can I remove the images and skip the approval process as well?

    Thanks for your help!

  2. #2
    Join Date
    May 2006
    Location
    Texas
    Posts
    565
    Plugin Contributions
    4

    Default Re: Fedex Module - no rates returned

    just got off the phone with FedEx technical support - this is due to the scheduled maintenance planned for this weekend. You probably will not be able to pull rates off FedEx.com either (I cant at this time) until Monday

    hope that helps

  3. #3
    Join Date
    Mar 2006
    Location
    Sacramento, CA
    Posts
    93
    Plugin Contributions
    0

    Default Re: Fedex Module - no rates returned

    Thanks! The rates are showing up now, so that must have been it.

    So, should I remove the FedEx images, or send the screen shot to them for approval?

  4. #4
    Join Date
    Jun 2006
    Posts
    566
    Plugin Contributions
    0

    Default Re: Fedex Module - no rates returned

    i'm getting this same error today but just on my fedex ground module the express is still working great go figure

 

 

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