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  1. #1
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    Default Paypal express checkout isn't working for me -- blank page

    I thought I had everything working, but Paypal express checkout is not working. It goes to a blank page.

    I removed Paypal Express and reinstalled it but that made no difference. What do I need to do to fix this? Please help.

  2. #2
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    Default Re: Paypal express checkout isn't working for me -- blank page

    Can anyone tell me where to start looking to figure out why PayPal Express is not working? I goes to a blank screen in 1.3.8. I did uninstall and reinstall Express

    I started with 1.3.8 and added the template and Hoverbox2 from Ichoze Internet Services. Hoverbox is for images so I don't think that would do it. I used it with 1.3.7.1 without any trouble. Everything else seem to work fine, just not Express

    I have 1.3.7 back up for now until I found out why Paypal express will not work. It seems to be fine with 1.3.7.

    I would greatly appreciate any suggestions.

  3. #3
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    Default Re: Paypal express checkout isn't working for me -- blank page

    When you reinstalled PayPal Express, did you reenter the API info?
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  4. #4
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    Default Re: Paypal express checkout isn't working for me -- blank page

    Quote Originally Posted by ScootaMan View Post
    I thought I had everything working, but Paypal express checkout is not working. It goes to a blank page.

    I removed Paypal Express and reinstalled it but that made no difference. What do I need to do to fix this? Please help.
    It sounds like CURL may not be active on your server.

    Do you know if your host has enabled CURL?

  5. #5
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    Default Re: Paypal express checkout isn't working for me -- blank page

    Quote Originally Posted by Alex Clarke View Post
    It sounds like CURL may not be active on your server.

    Do you know if your host has enabled CURL?
    Curl is active. Express works in 1.3.7 which I have back up for now. In 1.3.8, it does not work. I haven't figured out why it will work in the one but not the other.

  6. #6
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    Default Re: Paypal express checkout isn't working for me -- blank page

    When you upgraded, did you also upgrade the /ipn_main_handler.php file?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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  7. #7
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    Default Re: Paypal express checkout isn't working for me -- blank page

    Yes, I started with the full set of the zip file and the template in anew and then moved it over. I tried this morning with a fresh set of the new files and moved them over. I get the same results. The page goes to a blank screen when you try to checkout.

    http://sftscooters.com/ipn_main_handler.php?type=ec sits at an empty screen.

    PayPal Express Checkout (rev1.3.8a) is what it reads in my Admin panel.

    when I move 1.3.7 back over, express works fine.

    The version check shows:

    Zen Cart 1.3.8
    Database Patch Level: 1.3.8

  8. #8
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    Default Re: Paypal express checkout isn't working for me -- blank page

    I verified with my host the CURL is active. I can't see any error log for why Express is not working.

  9. #9
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    Default Re: Paypal express checkout isn't working for me -- blank page

    Are there any addons/contributions installed?
    esp payment modules?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



  10. #10
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    Default Re: Paypal express checkout isn't working for me -- blank page

    Quote Originally Posted by ScootaMan View Post
    I verified with my host the CURL is active. I can't see any error log for why Express is not working.
    Me neither. It seems to be croaking the same way it would if you had a PHP syntax error in one of your files or an incomplete file-upload somewhere.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 
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