Authorize.net and Godaddy timing out on checkout

[sleastack]

Alright here we go. Out of respect, I searched the forums as well as I could and have tried everything but I am getting a timeout on checkout.

Specs:

http://fullclipusa.com/store/

Zencart 1.3.7
Godaddy Hosting
SSl Cert Setup
MD5 Generated and in place on both authorize.net and admin panel
payment module authorize.net_AIM version 3.1 (from zen 1.3.8)

Here is the debug info:

***********************************************

Dec-07-2007 01:01:39
=================================

Comm results: 28 connect() timed out!

Response Code: .
Response Text:

Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_delim_char] => |
[x_encap_char] => *
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 2.00
[x_currency_code] => USD
[x_card_num] => XXXXXXXXXXXXXXXXXXXX
[x_exp_date] => 0808
[x_card_code] => ****
[x_email_customer] => FALSE
[x_email_merchant] => TRUE
[x_cust_id] => 4
[x_invoice_num] => 2-0KnqgE
[x_first_name] => Abraham
[x_last_name] => X
[x_company] =>
[x_address] => XXXXXXXXXXX
[x_city] => XXX
[x_state] => XXX
[x_zip] => XXXX
[x_country] => United States
[x_phone] => XXX-XXX-XXX
[x_email] => XXX
[x_ship_to_first_name] => Abraham
[x_ship_to_last_name] => XXX
[x_ship_to_address] => XXXXXXXXXXXXXXX
[x_ship_to_city] => XXXXX
[x_ship_to_state] => XXXXX
[x_ship_to_zip] => XXXX
[x_ship_to_country] => United States
[x_description] => TEST Pouch (qty: 1)
[x_recurring_billing] => NO
[x_customer_ip] => XXXXXX
[x_po_num] => Dec-07-2007 01:01:24
[x_freight] => 1.00
[x_tax_exempt] => FALSE
[x_tax] => 0.00
[x_duty] => 0
[Date] => December 7, 2007, 1:01 am
[IP] => XXXXXXXX
[Session] => fbb5ab08df8a202e068867f2aef94b36
[url] => https://secure.authorize.net/gateway/transact.dll
)


Results Received back from Authorizenet: Array
(
[0] => Response from gateway
[1] =>
[Expected-MD5-Hash] => 1160CFD66ADAA17AEEA30A7521350376
[HashMatchStatus] => FAIL
)


CURL communication info: Array
(
[url] => https://secure.authorize.net/gateway/transact.dll
[http_code] => 0
[header_size] => 0
[request_size] => 0
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0
[namelookup_time] => 0.004
[connect_time] => 0
[pretransfer_time] => 0
[size_upload] => 0
[size_download] => 0
[speed_download] => 0
[speed_upload] => 0
[download_content_length] => 0
[upload_content_length] => 0
[starttransfer_time] => 0
[redirect_time] => 0
)


RAW data received:

************************************

To summarize I tried everything with the standard authorize_aim module then tried the updated one and currently I am using the module from 1.3.8. I have entered the login ID, the Transaction ID and the MD5 Key by copy pasting.

Thank you
Abraham

[sleastack]

One other thing that may or may not be significant:

When I used the previous versions, I did not receive any feedback or email from Zen Cart. It would just time out and at the end pop a download box for index.php. Since using the module from 1.3.8 I receive the debug email and the warning/error messages as follows:

"Warning MODULE_PAYMENT_AUTHORIZENET_AIM_TEXT_AUTHENTICITY_WARNING"

"Error Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance."

[DrByte]

Godaddy Hosting

http://www.zen-cart.com/forum/showthread.php?t=61528

[sleastack]

DrByte,

Thank you so much for this. I promise you I googled and searched the forums and never saw this post.

It didn't time out but I am not sure it went through, I dont see any indication on the merchant panel that it went through.

At the top of the checkout_success Page it still says:

MODULE_PAYMENT_AUTHORIZENET_AIM_TEXT_AUTHENTICITY_WARNING

Any idea what would cause this?

Thanks,
Abraham

[DrByte]

At the top of the checkout_success Page it still says:

MODULE_PAYMENT_AUTHORIZENET_AIM_TEXT_AUTHENTICITY_WARNING

Any idea what would cause this?

That'll be part of a warning message which should be in the language file for the module. Double check that the file on your server is the correct one and that it contains a "define" statement for that value.

Additionally, that warning message is a result of you having an MD5 hash setting in your Zen Cart authorize.net profile that doesn't match your MD5 hash setting in your authorize.net account profile, as evidenced by: [HashMatchStatus] => FAIL

[sleastack]

Thanks again, I would just like to post this so that if any other poor soul runs into this issue they will find the answer here...

So my last issue was the Md5 Hash failing. I couldnt understand this because I was copy pasting it right into everything..

I used an online md5 generator and entered my phrase and it spit out a 32 character string for some reason the MD5 Field on the Authorize window only accepts 20 Chars. So I was pasting into authorize and the zen cart panel and it was getting cut off at Authorize and that is why they didnt match...

Everything works now thank you.

[beyoyo2]

I am new to Zen Cart and I think I am having a similar issue using PayTrace and GoDaddy. I found the cURL page on the GoDaddy help pages: http://help.godaddy.com/article.php?...=289&topic_id=
But where does this go?
I am getting credit card authorization errors... always "billing address doesn't match." When I check PayTrace for attempts, it always shows zero. So there is no communication between PayTrace and Zen Cart. Has to be the Proxy Server issue, yes?

Thanks for any help on this... my client is getting anxious!
-B