Can't get rid of "Out of Stock" icon on product listings

**a7t** · 8 Dec 2007, 08:33 PM

I just started a store. I added a couple categories and a few products. I made sure every product was marked "in stock" and with a positive number of "items on hand". All seems to be in order in the back end. Yet every product displays the red "sold out" icon on the front end. If anyone could help solve this problem it would be greatly appreciated. Thanks.

**birdoasis** · 8 Dec 2007, 10:13 PM

Hold down the ctrl key and click the refresh key and see if that changes it.

**a7t** · 18 Dec 2007, 09:24 AM

I tried the suggested control key - refresh on the front end and it had no effect. Or did you mean to some how do it on the back end?

**birdoasis** · 18 Dec 2007, 07:39 PM

That was the control key I was talking about, on the front end. Sorry, I thought that would have worked.

Ok, so the next thing to check is the template folder. or it could be elsewhere, but I'm thinking you have a document in there looking for that image. If you know the name of the image you can use the developers tool in admin to find the files that referance that image.

It's in the tools menu of your admin.

**j1l2i3p4k5i6n7g8** · 18 Dec 2007, 11:39 PM

I am a little confused when you say 'products on hand'. Are you sure there is a number in your 'Products Quantity' box?

**kkincaid** · 29 Dec 2007, 08:56 PM

I have the same problem. One product showing and it states it is out of stock or STOCK = 0 when there is plenty of product in stock. How do I set the IN STOCK feature on the product and the quantity of shirts available?

Please advise...

Kitty Kincaid
EMAIL: kats@chugach.net
EMAIL: kats@silks.tv
URL: www.spiritride.tv