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  1. #1
    Join Date
    Mar 2007
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    Default Customer was able to use Free Charge Card

    Not sure how this happened but it has happened twice in the last 24 hours.

    I have an item for sale and 2 people have purchased it with no problem. It is a file but I don't have the file there. Instead, I email them the file after I get notice of their purchase. 2 people have purchased it with no problems but today I had two people purchase it and it let them use the Free Charge Card so it didn't charge them anything. I have it priced by attributes and I have tested it by going there and adding it to my shopping cart and it shows the correct total all the way through the checkout process. How in the world were two people able to purchase it and use the Free Charge Card ?

  2. #2
    Join Date
    Nov 2007
    Location
    Essex, UK
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    137
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    1

    Default Re: Customer was able to use Free Charge Card

    If you're not using the free charge card then un-install it by going to Admin>modules>shipping then no-one can use it ...... thats what I have done

  3. #3
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    Default Re: Customer was able to use Free Charge Card

    Do you have a url to the product? Most Likely you have the attributes set up so that the product can be put in the cart WITHOUT having chosen a attribute. When this happens, if there is no base price it will allow the product to be placed in the cart with a price of zero and when the total in the cart is zero the free charge card is used as payment method.
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  4. #4
    Join Date
    Mar 2007
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    Default Re: Customer was able to use Free Charge Card

    I have a monthly freebie so I have to have the Free Charge Card installed for those.


    The url to the product is http://skrappin.com/zencart/index.ph...roducts_id=264

    It's the only product this has happened with and I have tested it several times by adding it to my shopping cart and going to checkout myself. It always shoes my shoppeing cart total to be 20.00 which is correct.

    Here is the email I recieve ...

    Code:
    Products
    ------------------------------------------------------
    1 x ZenCart Template - Christmas Floral = $0.00
    ------------------------------------------------------
    Sub-Total: $0.00
    Free Shipping: $0.00
    Total: $0.00
    
    Billing Address
    ------------------------------------------------------
    XXXXXX
    XXXXXXX
    XXXXX
    XXXXXXX
     
    Payment Method
    ------------------------------------------------------
    Skrappin FREE CHARGE CARD
    
    Used with purchases via Free Charge

  5. #5
    Join Date
    Jun 2003
    Posts
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    Default Re: Customer was able to use Free Charge Card

    Because you are using a checkbox for the attribute - your customer can add the product to their cart without choosing the "non-exclusive - $20.00" - the product is then added to the cart with NO price.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
    Join Date
    Mar 2007
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    Default Re: Customer was able to use Free Charge Card

    Thanks Kim ! I am still trying to learn the attribute part of it all. :)


    Here is how I had it set up.

    When I first put the template up, I had two options for them to choose from

    Exclusive - 60.00
    and
    Non-Exclusive - 20.00

    I had both options there with checkboxes so they could check which one they wanted. If the template was purchased first as an exclusive then I would remove both options and put a SOLD on it.

    It was first purchased as a non-exclusive, so I removed the option to purchase it as an exclusive but left the option to purchase it as a non-exclusive.

    So, if I understand it right, now I need to either make the checkbox automatically selected or change it to a radio button. Right ? Or is there a better way to set it up ?

    Thanks !

  7. #7
    Join Date
    Oct 2006
    Posts
    5,477
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    Default Re: Customer was able to use Free Charge Card

    Or you can use selection box.
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

  8. #8
    Join Date
    Jun 2003
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    Default Re: Customer was able to use Free Charge Card

    Since there is only one selection option, the program with auto-magically convert it to a radio button even if you chose a dropdown selection box. You do need to make sure it is configured as a required attribute.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  9. #9
    Join Date
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    Default Re: Customer was able to use Free Charge Card

    Quote Originally Posted by yellow1912 View Post
    Or you can use selection box.
    I thought the Checkbox was a selection box ? So how would I set a selection box there ? It's not listed in my Option Type list.

  10. #10
    Join Date
    Mar 2007
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    Default Re: Customer was able to use Free Charge Card

    Update: Ok, I think I have it worked out now.

    I went back and created an option name of ZenCart Template.
    I created two option values for that Option Name

    Exclusive and Non-Exclusive - Both have Radio buttons.

    Hopefully that will work . :)

    Thanks !!

 

 
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