Anyone else having store issues today?

**Stormshade** · 10 Dec 2007, 07:58 PM

My shops have suddenly stopped working.
I get an internal server error page for both my zencarts. The website portion I have is viewable but anything in the store portion results in error.

Anyone else having an issue?

**fcegarra** · 10 Dec 2007, 08:10 PM

Hello,

I have exactly the same problem right now and I don't know where does it come from. Do you have any clue??
What is your web hosting company?

Thanks,

F.

**Kim** · 10 Dec 2007, 08:27 PM

Who are you hosted with? Have you contacted them?

**yellow1912** · 10 Dec 2007, 08:37 PM

I suspect 1 thing: your host changed PHP to run as CGI, you will need to set the file owner and permission for it to run correctly.

**Stormshade** · 10 Dec 2007, 09:12 PM

Just contacted the host and they are working on the server right now.

**Merlinpa1969** · 10 Dec 2007, 10:43 PM

Ok folks,
the issue was not that we just changed to php as cgi, we have been running this,
we had to do a php upgrade, and when we did it blew up, wont get into reasons here, but it is fixed,

**afo** · 11 Dec 2007, 05:38 AM

I had a few moments of panic

... ok, more than a few

but the sites were back up and running before I knew it.

**mediathing** · 12 Dec 2007, 12:55 AM

Originally Posted by Merlinpa1969

Ok folks,
the issue was not that we just changed to php as cgi, we have been running this,
we had to do a php upgrade, and when we did it blew up, wont get into reasons here, but it is fixed,

Merlin, you mention php running as cgi (not so in your case) but can I poke a quick question in here, do you know of a way to get zen to parse .php5 extensions?

Pete