delays in emails from the system

**marglar** · 12 Dec 2007, 05:54 AM

I just setup a zen cart installation and everything seems to be working great, except emails to the customer for account creation or order confirmation take five hours or more to be sent...

I'm setup to use sendmail and my host is bluehost which uses linux servers.

Any thoughts about what I could check or do to address this? I would think that these emails should go out pretty much immediately.

Thanks for any help.

**Kim** · 12 Dec 2007, 06:10 AM

That is a server problem, have you contacted their technical support?

**Stuff4Toys** · 12 Dec 2007, 04:37 PM

Originally Posted by marglar

I just setup a zen cart installation and everything seems to be working great, except emails to the customer for account creation or order confirmation take five hours or more to be sent...

I'm setup to use sendmail and my host is bluehost which uses linux servers.

Any thoughts about what I could check or do to address this? I would think that these emails should go out pretty much immediately.

Thanks for any help.

Before I read your whole post, I was going to say that it sounds like GoDaddy. Our mail notifications are taking 15 - 20 minutes to arrive after the order has been placed.

Does the [admin/tools/send mail] function go that slow too?
Do you get your pop mail from the same server or does bluehost use separate servers for pop?
I would get them to pier at their access logs and see if there is a mail routing problem.

Hope this helps
JOhn ><>