USPS API problems?

**shamis** · 13 Dec 2007, 03:18 PM

Don't know if this has to do with API or zen cart (both I am clueless about).

I have set up a test product and other products in zen cart. When I go to my site www.contagioushair.com to test shipping, this is what I get when I click on estimate:

test product weight is 1 in zen but shows up 4lbs in usps est. shipping
other products weight is 0.4 in zen but shows up 3.41 lbs in usps est. shipping

I don't understand why. In zen the package tare for small to medium is set to 0:3 and large is set to 0:0 (I don't understand what this is either)

Another thing is that I will only be using usps priority mail, express mail, and global express. My items for now won't weigh much because it is hair extensions (under 1lb).

Why do I get $6.65 for priority mail and $27.60 for express from georgia to kentucky? When we all know priority mail flat rate only costs $4.60, I'm not even going to get into express rate.

I would love to go live for 2008

**Merlinpa1969** · 13 Dec 2007, 04:22 PM

admin -> configuration -> shipping set your tare weight,

this is added to show you HOW to add weight for packaging

**DrByte** · 13 Dec 2007, 04:57 PM

FAQ: http://tutorials.zen-cart.com/index.php?article=85

**shamis** · 13 Dec 2007, 10:44 PM

Excuse me for being totally lost but I still don't get it. I will be shipping all packages via usps, mainly the flat rate boxes & envelopes. So I guess my question is

1. What should I set my tare weight too when I don't even understand what it is or how it's calculated (I have read the tutorial and I have the zencart ebook and still clueless)

My product is hair extensions that comes pre-packaged and weighs 4ounces total. So all I do is put it in usps flat rate priority mail box. I don't ship large packages.

So am I too weigh the flat rate box and use that as my tare weight? and for "help now" sake lets say that the box weighs 5 ounces, given my product weighs 4oz, how would that be entered into admin?

Sorry guys but I have searched and searched for this info.

TIA

Well I think I fixed it, I just entered 0:0 and now my weights show up correctly in usps. But this could pose a problem if and when I expand my services so if you guys don't mind still letting me know the above, that would be great.

**Merlinpa1969** · 14 Dec 2007, 12:32 AM

Yes weigh your box and then use it for the tare weight,
remember that its al set in Lbs so 8 Ozs would be .5 and so on

you can also set the tare for a large box, thats just below,