I need telephone number required

[Invizix]

Hi all,

We have noticed several customers have created a profile with us, however they did not leave a telephone number, even though it is set to required?

How do we definately make it a required field?

We need this in case a product goes out of stock, and/or for further verfication purposes.

Thanks in advance.

[Kim]

What do you have for the required number of characters for the field?

[Invizix]

What do you have for the required number of characters for the field?

Hi Kim,

Currently we have 3, should we change this to 10?

[psychicpet]

I am having this same exact problem! Phone number is set to required but customers are able to skip it.

[rlfreshwater]

I'm also having the same problem, but I can't even find where to change the required characters. I thought it was under Configuration > Customer Details. I see fax .... but no phone.

[Kim]

Admin> Configuration> Minimums

[Website Rob]

It could also be that people are just using the Space bar to enter blank spaces as characters.

Haven't checked so not sure if Zen Cart actually checks the input field to make sure numbers are being entered. If not, blank spaces, letters, etc. would be considered as valid input.

[Kim]

Spaces are not considered valid and will throw warnings that there is input needed.

[Website Rob]

If what you say is true Kim, and there is no reason to doubt otherwise, then it is a most curious situation indeed; when people can get around providing no input for a required field.

Perhaps people with this particular problem could also provide details on what ZC version they are using and, to their knowledge, when the problem started?

[elegantgowns]

I'm having the same problem too, but not seeing the fix. I already have the minimum requirement set at 10, but it is still allowing customers to skip their phone number.