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  1. #1
    Join Date
    Dec 2007
    Posts
    4
    Plugin Contributions
    0

    Default Purchases not showing?

    I just tried a test payment at my store:

    http://menwithoutpantsmusic.com/store

    It's transferred to my PayPal, yet shows no shipping address and no orders have come up in my admin.

    To the user, they have paid and their shopping cart emptied.

    Why?

    Also, where would I find the purchase history?

    Cheers,
    Carl

  2. #2
    Join Date
    Jan 2004
    Posts
    66,374
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Purchases not showing?

    Your server is unable to receive notifications from PayPal's server to confirm payment ... thus the orders are sitting "in limbo".

    Troubleshooting FAQ: http://www.zen-cart.com/wiki/index.php/PayPal
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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