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  1. #1
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    Default PayPal site doesn't show the order and the amount with express checkout

    Hello!

    Ok, here is a little problem I would like to fix.

    I use Paypal Express Checkout.

    When I checkout, I'm directed to the PayPal site. If I have an account on my ZenCart, the form is already filled (name, adress, etc...) If I don't have an account on ZenCart, the form is empty.

    In both case, what was ordered and the total of the order doesn't appear on the paypal site, at the top of the page... (like we can see normally, with IPN for instance). There is only the form for the adress, name, etc, and the CC information to be filled.

    DrByte told me in another thread that this is not normal... So I start another thread to discuss this specific issue.

    If I complete the order, I receive all the emails, the invoice form PP and the confirmation from ZC, and the order is listed in the admin section.

    Well, everything works well, except for the missing description and total...

    By the way, I have ZenCart 1.3.8., straight, no mod. For some other reason, I just made a complete fresh install. So it's a brand new installation with a totally new database.

    Thanks!

    S.

  2. #2
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    Default Re: PayPal site doesn't show the order and the amount with express checkout

    Just a little update...

    On the second page, where I have to "verify" the paiement details, I can see the total at the top. But there is no Item description...

    I can live with that... But if anybody could confirm if it's normal or not, I would be happy!



    S.

  3. #3
    Join Date
    Jan 2004
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    Default Re: PayPal site doesn't show the order and the amount with express checkout

    Quote Originally Posted by koolos.com View Post
    I use Paypal Express Checkout.

    When I checkout, I'm directed to the PayPal site. If I have an account on my ZenCart, the form is already filled (name, adress, etc...) If I don't have an account on ZenCart, the form is empty.

    In both case, what was ordered and the total of the order doesn't appear on the paypal site, at the top of the page... (like we can see normally, with IPN for instance). There is only the form for the adress, name, etc, and the CC information to be filled.

    If I complete the order, I receive all the emails, the invoice form PP and the confirmation from ZC, and the order is listed in the admin section.
    Quote Originally Posted by koolos.com View Post
    DrByte told me in another thread that this is not normal... So I start another thread to discuss this specific issue.
    I take that back.
    If the customer clicks Express Checkout from the shopping cart page, it's possible that the total amount will not show ... because the final total is not yet known ... since shipping charges haven't been assessed yet (we don't know their address, etc if they're not logged in yet), and any coupons/discounts or extra fees have not yet been calculated.
    All these other calculations are done after the customer finishes the PayPal login and comes back to the store to complete checkout.
    .

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  4. #4
    Join Date
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    Default Re: PayPal site doesn't show the order and the amount with express checkout

    Merci DrByte!

    Thanks!

    S.

 

 

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