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  1. #1

    Default required phone number

    Somehow customers are able to create accounts without posting their telephone numbers. I have no idea why this happening. Can someone help me fix this?
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  2. #2

    Default Re: required phone number

    Again, how is it that some people are able to do this and how do I fix it?
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  3. #3
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    Default Re: required phone number

    In the admin under configuration->minimum values, what's the Minimum length of telephone number?
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    Default Re: required phone number

    Quote Originally Posted by ctcentralinfo View Post
    Somehow customers are able to create accounts without posting their telephone numbers. I have no idea why this happening. Can someone help me fix this?
    If you have customers making purchases using PayPal Express Checkout, then you'll only get their telephone number if they choose to share it with you.
    .

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  5. #5

    Default Re: required phone number

    Quote Originally Posted by afo View Post
    In the admin under configuration->minimum values, what's the Minimum length of telephone number?
    The minimum length of telephone number is 7
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  6. #6

    Default Re: required phone number

    Quote Originally Posted by DrByte View Post
    If you have customers making purchases using PayPal Express Checkout, then you'll only get their telephone number if they choose to share it with you.
    That's dumb.
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  7. #7
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    Default Re: required phone number

    Quote Originally Posted by ctcentralinfo View Post
    Quote Originally Posted by DrByte View Post
    If you have customers making purchases using PayPal Express Checkout, then you'll only get their telephone number if they choose to share it with you.
    That's dumb.
    Perhaps.

    I think you can request it in your PayPal account's profile settings, under Website Payment Preferences: "Contact telephone number" ... set it to On:Optional or On:Required.

    If changing it there doesn't help, you'll have to complain to PayPal about why they think that customer privacy is important.
    .

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  8. #8
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    Default Re: required phone number

    Quote Originally Posted by DrByte View Post
    Perhaps.

    I think you can request it in your PayPal account's profile settings, under Website Payment Preferences: "Contact telephone number" ... set it to On:Optional or On:Required.

    If changing it there doesn't help, you'll have to complain to PayPal about why they think that customer privacy is important.
    saved me a big headache. thanks!

 

 

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