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  1. #1
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    help question Credit Card Module disabled, yet order placed with "Credit Card"

    A customer placed an order when Paypal Express Checkout was the only available payment method on my site, yet the order came through as a "Credit Card" payment. My credit card module is installed, but enable is set to "false". And no record of the transaction shows up in my Paypal account. What happened?

    I used to have both Paypal IPN and Paypal Express as payment options, but removed Paypal IPN the day before this order was placed. Could this have affected something? Please help...I would like to get paid for this transaction!

    -Becky

  2. #2
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    I just went to my payment modules in the admin and noticed that the Credit Card module has a yellow circle next to it, as opposed to a red or green circle. What does that mean exactly? Will it default to a yellow payment module if the green ones aren't available for some reason?

  3. #3
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    Any ideas? Still can't figure out how my customer paid with a Credit Card when Paypal should have been the only payment method option. Please help!

  4. #4
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    Just checking again to see if anyone has any answers...when an invoice says "Payment Method: Credit Card", is there any way it went through Paypal? If not, why would my Zen Cart allow someone to use a payment method I have disabled?

  5. #5
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    UNINSTALL the CC module if you are not using it.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    Quote Originally Posted by Kim View Post
    UNINSTALL the CC module if you are not using it.
    Thanks, I did uninstall it yesterday after seeing that it could still possibly be used by a customer. But it was set to "false" for accepting credit cards. Is there some loophole that caused it to enable?

  7. #7
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    Quote Originally Posted by retrobec View Post
    A customer placed an order when Paypal Express Checkout was the only available payment method on my site, yet the order came through as a "Credit Card" payment. My credit card module is installed, but enable is set to "false". And no record of the transaction shows up in my Paypal account. What happened?

    I used to have both Paypal IPN and Paypal Express as payment options, but removed Paypal IPN the day before this order was placed. Could this have affected something? Please help...I would like to get paid for this transaction!

    -Becky
    Hi I have just recently had the exact same problem from a customer from New Zealand. cc payment is not enable yet the order registered in zen cart! no record of the sale took place with paypal, the only payment method i have is paypal express! did you find a solution to this? I am using the latest versioin of zen cart, cheers Bill

  8. #8
    Join Date
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    Click "Remove" on the 'Credit Card" module.
    .

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  9. #9
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    Default Re: Credit Card Module disabled, yet order placed with "Credit Card"

    Quote Originally Posted by pettrey View Post
    Hi I have just recently had the exact same problem from a customer from New Zealand. cc payment is not enable yet the order registered in zen cart! no record of the sale took place with paypal, the only payment method i have is paypal express! did you find a solution to this? I am using the latest versioin of zen cart, cheers Bill
    I may suggest to check immediately for possibility of a hack job. Just had a hacker getting into things and was trying to use the cc option to retrieve (i mean steal) cc info. They were also trying to add users to the admin. But is also my mistake for not taking all security precautions

 

 

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