Set "Contact Us" Email Dropdown List setting in admin

[swguy]

Improper datafill of this field can lead to dropped email.

When filling out this field, be EXTREMELY careful not to hit carriage return between entries - if you do, it will not be visible on the screen, but the embedded \n will cause the email address after the carriage return to not work, since the contact list is retrieved as is from the database, and zen_mail looks suspiciously at names & addresses with these characters in them (see l. 57, functions_email.php). Suggested mitigation: contact_us/header.php could post-process the defined constant CONTACT_US_LIST to parse out \r or \n characters. (This would be less expensive than handling it in init_db_config_read.php.)

If there is some question as to whether this is happening to you, simply delete the entire contents of this field, and retype it in (taking care not to hit the enter key between entries).

[DrByte]

Good point.

Suggested coding change could be:

/includes/modules/pages/contact_us/header_php.php
around line 37:

    // use contact us dropdown if defined
    if (CONTACT_US_LIST !=''){
      $send_to_array=explode("," ,CONTACT_US_LIST);

becomes this:

    // use contact us dropdown if defined
    if (CONTACT_US_LIST !=''){
      $send_to_array=explode(",", str_replace(array("\n", "\r", "\r\n", "\t"), '', CONTACT_US_LIST));

(This will be included in v1.4.0)

[webchills]

How to setup email subjects in different languages for a multilanguage shop in the email dropdown list?
I use different subjects and recipients in my German shop and am preparing an English version. In the English contact form the german subjects are shown as they are set in German in admin.
Any help is appreciated.

[DrByte]

Only one language is currently offered.
I guess you could include doubles ... english followed by german, etc

[webchills]

Thanks for your quick reply. As I plan to launch a French version as well I will deactivate the dropdown and mod the form so the user can enter a subject manually.

[Dytron]

Improper datafill of this field can lead to dropped email.

When filling out this field, be EXTREMELY careful not to hit carriage return between entries - if you do, it will not be visible on the screen, but the embedded \n will cause the email address after the carriage return to not work, since the contact list is retrieved as is from the database, and zen_mail looks suspiciously at names & addresses with these characters in them (see l. 57, functions_email.php). Suggested mitigation: contact_us/header.php could post-process the defined constant CONTACT_US_LIST to parse out \r or \n characters. (This would be less expensive than handling it in init_db_config_read.php.)

If there is some question as to whether this is happening to you, simply delete the entire contents of this field, and retype it in (taking care not to hit the enter key between entries).

swguy-
thanks that saved me, wasnt getting emails from contact us page. I had 3 email addresses defined. Then deleted from Admin>Config>Email-Options>Set "Contact Us" Email Dropdown List the defined email addresses and populated the list again being careful not to hit return and now all is working fine THANKS!

[Dytron]

now that the buzz has worn off from getting things fixed for the contact us email, am wondering is there a way in Zen to look up history or users that have tried to send email?
I see from user tracking this page /contact_us.html?action=success
which means that contact us email was sent. Any other way to track?

[Astarkley]

Thanx for posting this; I was going crazy trying to figure out why I wasn't getting "contact us" emails.

Improper datafill of this field can lead to dropped email.

When filling out this field, be EXTREMELY careful not to hit carriage return between entries - if you do, it will not be visible on the screen, but the embedded \n will cause the email address after the carriage return to not work, since the contact list is retrieved as is from the database, and zen_mail looks suspiciously at names & addresses with these characters in them (see l. 57, functions_email.php). Suggested mitigation: contact_us/header.php could post-process the defined constant CONTACT_US_LIST to parse out \r or \n characters. (This would be less expensive than handling it in init_db_config_read.php.)

If there is some question as to whether this is happening to you, simply delete the entire contents of this field, and retype it in (taking care not to hit the enter key between entries).

[swguy]

now that the buzz has worn off from getting things fixed for the contact us email, am wondering is there a way in Zen to look up history or users that have tried to send email?

Take a look at the Email Archive Manager.

http://www.zen-cart.com/index.php?ma...roducts_id=198

Good luck,
That Software Guy