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  1. #1
    Join Date
    Dec 2007
    Posts
    64
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    Default The Confirmation Email must match your Email Address "error"

    No matter what I do, I keep getting this message after I hit submit (during account creation)


    The Confirmation Email must match your Email Address

    Is there a setting that is making this happen?

  2. #2
    Join Date
    Apr 2008
    Location
    Bainbridge Island, WA
    Posts
    16
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    0

    Default Re: The Confirmation Email must match your Email Address "error"

    I get the same thing. Did you ever find a resolution?

    It only happens when I shop as a guest and go to checkout and create a new account during checkout.

  3. #3
    Join Date
    Apr 2008
    Location
    Bainbridge Island, WA
    Posts
    16
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    Default Error in checkout_account

    Error: The Confirmation Email must match your Email Address

    Located at www.missionAFRICA.com/staging

    Steps to recreate.
    1) Shop as a guest with no account previously created
    2) Go to Checkout
    3) Enter email (new customer radio button on), click continue
    4) Enter billing information, click continue
    5) Get error / account creation fails and am unable to get past this page.

    I am able to create an account when I click login, but unable to click an account when I go to checkout. The only thing I can think of that is different in this installation is we have the AutomaticLogin mod.

    Thanks for your help on this.

  4. #4
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: The Confirmation Email must match your Email Address "error"

    Please post your settings under Admin> Confirmation> Email Options
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
    Join Date
    Apr 2008
    Location
    Bainbridge Island, WA
    Posts
    16
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    0

    Default Re: The Confirmation Email must match your Email Address "error"

    The site is www.missionafrica.com/staging

    the error results after putting something in the cart, going to checkout, creating an account, filling in the account info, and after hitting continue, the error shows. attached are the email settings.

    I sure appreciate your help.

    Thanks....
    Attached Images Attached Images  

  6. #6
    Join Date
    Nov 2008
    Posts
    1
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    0

    Default Re: Error in checkout_account

    I am getting the exact same error. I can checkout until Step 3 - of 3 and when I click on CONFIRM ORDER if goes to the next page and is blank other than two words: EMAIL ERROR:

    That's all I get. So no customers can check out. I need help asap....

  7. #7
    Join Date
    Jun 2003
    Posts
    33,715
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    0

    Default Re: The Confirmation Email must match your Email Address "error"

    Can you turn off or remove the auto-login thing?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
    Join Date
    Apr 2008
    Location
    Bainbridge Island, WA
    Posts
    16
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    0

    Default Re: The Confirmation Email must match your Email Address "error"

    Sure. I will try that this am.

  9. #9
    Join Date
    Apr 2008
    Location
    Bainbridge Island, WA
    Posts
    16
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    0

    Default Re: The Confirmation Email must match your Email Address "error"

    The changes this mod makes are to the following files.

    Core files overwritten:
    includes/modules/pages/index/header_php.php
    includes/modules/pages/login/header_php.php
    includes/modules/pages/logoff/header_php.php

    when I installed them, i backed them up by renaming the files with .orig. I reversed this process by renaming the files above as header_php.php.AutoLogin and stripped off the .orig from the original files so the originally installed files would be used.

    I still get the same error.

    I installed both the Checkout Amazon Style and Automatic Login. They both have files in my templates section. Automatic Login is the only one that overwrites files in the core (which I changed back to the original zen install). Since then, I installed the Local Sales Tax Mod, QBI integration, Testimonial Manager, Quantity Discounts, and Column Layout Grid. I don't know how to fix this. Do I talk with the developers of both the Checkout Amazon Style and Automatic Login???

    I would appreciate any and all help you can provide.

    Thanks.....

  10. #10
    Join Date
    Apr 2008
    Location
    Bainbridge Island, WA
    Posts
    16
    Plugin Contributions
    0

    Default Re: The Confirmation Email must match your Email Address "error"

    I solved the problem. I searched the error with the developers toolkit and found the offending code. For some reason, which I can't figure out, the code was changed. I changed it back and it now works. I found it in "includes/modules/create_account.php". When I set this file back to the originally installed file, everything works again. I will continue testing to make sure the change I made doesn't effect anything else.

    Thanks, and sorry for the previous post.

 

 

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