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  1. #1
    Join Date
    Feb 2008
    Posts
    2
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    Default Customer login not working

    I just installed Zencart on a Windows 2000 server with IIS. Mostly everything seems to work fine, but the system does not accept customer logins.

    Admin login works fine. Also, a customer can open an account or request a new password for an already registered account. When an existing customer tries to login, he is thrown back to the login screen. The problem is not with a bad password either: when a wrong password is entered, an error message is displayed and when the password is right, no error message, but no entry to the store either.

    Any suggestions?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Customer login not working

    A link to your site

    What ver of Zen Cart?

    In general Zen Cart functions better on a 'nix platform
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Feb 2008
    Posts
    2
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    0

    Default Re: Customer login not working

    Found the solution. By changing sessions setting 'Recreate Session' from True to False the problem disappeared. The server has PHP 4.3 and in the description of 'Recreate Session' it is mentioned that the PHP version should be >= 4.1, but it looks like in this case even 4.3 was not sufficient.

  4. #4
    Join Date
    May 2007
    Location
    Florida
    Posts
    18
    Plugin Contributions
    0

    Default Re: Customer login not working

    Thanks for this post.

    This fixed a session time out problem I was having on a cart I have on a Windows machine.
    I was getting Session Expired each time a customer would try to login.


    Thanks again to this forum.: )

 

 

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