UPS AND USPS Module Problems

**nightlordv** · 7 Feb 2008, 05:22 AM

Greetings! Out of nowhere I now suddenly have the USPS and UPS Modules on check out giving me this:

United States Postal Service
We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

and UPS

United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

both at the same time? I called the USPS Tech support and they said everything is fine on their end. I made NO changes to the shipping at ALL what could this be from? ANY help would be appreciated!

**nightlordv** · 7 Feb 2008, 05:31 AM

Please... Anyone?

**Merlinpa1969** · 7 Feb 2008, 05:59 AM

I would suggest asking your Host if they changed anythng and I would also NOT bump posts,

its customary to wait more than 9 minutes before getting antsy about no one answering

**nightlordv** · 7 Feb 2008, 06:03 AM

how could my host company and this be connected? And I apologize but I do not post very often so I guess i don't know proper posting protocol. I just really need this resolved because right now this site is my only source of income and i have a kid i am supporting.

**Merlinpa1969** · 7 Feb 2008, 06:06 AM

Well If your host changed something on the server, like updated php,
maybe the servers themselves are down ( od for usps and ups at same time )

Once again contact your host and see if they changed anything

**Kim** · 7 Feb 2008, 06:15 AM

It is always a good idea to have an alternate shipping method available for times when UPS and USPS act up. (preferably something not connected to a live server, i.e. table rate or zones or per weight unit)

**nightlordv** · 7 Feb 2008, 06:19 AM

Well I called USPS like i said and they said everything was ok on their end. I just talked to my Hosting company and they said everything was OK and no changes had been made either.
The only thing i did to modify anything today for the site was implement Google Conversation tracking into my checkout success file, but that shouldn't conflict or cause this problem should it?

**Kim** · 7 Feb 2008, 06:21 AM

If you turn it off do things work again?

**nightlordv** · 7 Feb 2008, 06:27 AM

i took out the code and put it back to the way it was before i posted on here, so ya i did try that and still nothing. I really cannot understand why both are not working, i'm about to pull my hair out here.