Invoice & Packing Slip - Status lines are not being shown

**sebzero** · 18 Feb 2008, 01:55 AM

When i view my orders, i can see all statuses (Pending, Processing, Delivery) with the checkmarks for the customer notifications.

Problem is when i click to print out an invoice or packing slip it doesn't show all the statuses. It only shows the first status whether it be Pending or Processing. Has anyone else had this problem. Any help would be greatly appreciated.

Thanks,
Sebastian

**sebzero** · 18 Feb 2008, 02:29 AM

Sorry, I found it via another post. It's under Configuration -> Shipping/Packaging.

**ljdream00** · 18 Feb 2008, 04:45 PM

Thanks, I truly needed to know this too!!!

Originally Posted by sebzero

Sorry, I found it via another post. It's under Configuration -> Shipping/Packaging.

**Ajeh** · 18 Feb 2008, 05:05 PM

Thanks for posting the solution that works for you ...

The Invoice and Packing Slip have an Option to display either the 1st comment, from the customer ... or to display all of the comments ... or none at all ...

Configuration ... Shipping/Packaging ...

Display Order Comments on Admin Invoice
Do you want to display the Order Comments on the Admin Invoice?
0= OFF
1= First Comment by Customer only
2= All Comments for the Order

Display Order Comments on Admin Packing Slip
Do you want to display the Order Comments on the Admin Packing Slip?
0= OFF
1= First Comment by Customer only
2= All Comments for the Order