Results 1 to 3 of 3

Hybrid View

  1. #1
    Join Date
    Oct 2007
    Posts
    9
    Plugin Contributions
    0

    Default Email - Office Use Only on order emails

    Hi,

    Normally when a customer signs up and received the welcome email, we also receive a copy. In that copy there is also "Office Use Only" (EXTRA_INFO) which appears only for us to see.

    So it works, but the problem I'm having is when a customer orders from us, we receive a copy of the order with "Office Use Only" but are missing the fields: "From" and "Email". These fields do appear in the welcome email though.

    See link: http://www.smm.co.nz/office_use.jpg

    Any help would be much appreciated. :)

  2. #2
    Join Date
    Jun 2005
    Location
    Hertfordshire, UK
    Posts
    9,954
    Plugin Contributions
    3

    Default Re: Email - Office Use Only on order emails

    Because the copy you are receiving is from your own shop. (You therefore know where it's coming from.) Beneath that are details of the relevant customer, so you have a quick ref to these if you need them...
    Our latest project is Pet Tags.

  3. #3
    Join Date
    Oct 2007
    Posts
    9
    Plugin Contributions
    0

    Default Re: Email - Office Use Only on order emails

    Yeah I realise that, but I'm just being anal and want everything being consistent.

    So is there a way to fill in those fields?

 

 

Similar Threads

  1. What happened to Office Use Only portion of Email
    By Bostitch in forum General Questions
    Replies: 1
    Last Post: 4 Jul 2007, 05:12 AM
  2. Replies: 1
    Last Post: 9 May 2007, 12:10 PM
  3. Office use only part in new order email is missing
    By dealbyethan.com in forum General Questions
    Replies: 0
    Last Post: 16 Apr 2007, 10:18 AM
  4. Replies: 11
    Last Post: 22 Nov 2006, 08:27 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •