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  1. #1
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    Default Sale items not showing right prices at checkout ?

    I have everything at the store on 20% off, but when you put the item in the cart it does not show the sale price... I had a customer today let me know about it.

    Can anybody tell me why this is, and how I can fix it ?

    Thank you

    Nathan

    http://www.alphaomegareviews.com/kleankanteenstore

  2. #2
    Join Date
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    Default Re: Sale items not showing right prices at checkout ?

    Could you post a specific example of a Product and Price where we can test this ... as of the products I have tried the price displayed is matching the checkout ...
    Linda McGrath
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  3. #3
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    Default Re: Sale items not showing right prices at checkout ?

    Thank you for helping.

    I have made everything 1% off, so when you go to the site you will see everything at the sale price, but then when you put the item in the cart the price is the NON sale price ?

    I am not sure what to do about this, thank you for your time.

    Nathan

    http://www.alphaomegareviews.com/kleankanteenstore

  4. #4
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    Default Re: Sale items not showing right prices at checkout ?

    I am either really confused here or I am seeing the right prices ...

    Go to this product:
    /index.php?main_page=product_info&cPath=1&products_id=2

    I add to cart with or without an attribute with a price and get the same prices from:
    product_info
    shopping_cart
    shopping cart sidebox
    checkout_payment
    checkout_confirmation

    Where are you seeing a wrong price?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
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    Default Re: Sale items not showing right prices at checkout ?

    You are right, I did see that.

    So it has something to do with the percentage I take off I guess... I did it with 1% off and it worked, I have it set back to 20% off and it doesnt work ? hmm

    So check out any of the kanteen's and you will see it doesnt work now.

    Thanks

  6. #6
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    Default Re: Sale items not showing right prices at checkout ?

    OK NOW THIS IS WEIRD...

    OK, you are still going to see the discount in the cart... Its only after you log in as a customer that you dont see the sale prices.... ??? do you know what would cause that.

    So if you are logged in you cant see the sell prices in the cart or at checkout, but if you are not logged in (so you are viewing as a guest) you see the sale prices..

    GRRRR, this is so fun, lol.

    Nathan

  7. #7
    Join Date
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    Default Re: Sale items not showing right prices at checkout ?

    umm ... so far ... again the same prices ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  8. #8
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    Default Re: Sale items not showing right prices at checkout ?

    Really,

    I'm even more confused now.

  9. #9
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    Default Re: Sale items not showing right prices at checkout ?

    is it ok if I get youre email... I was going to send you some screen shots of before and after on my end.

    Thanks

  10. #10
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    Default Re: Sale items not showing right prices at checkout ?

    I am narrowing it down I think, it seems to be showing the correct sale price on some items, but others it doesnt.

    the 12oz klean kanteen shows the right sale price
    but I can't get the 27oz to show the right price in the cart, even though it does in the store.

 

 
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