Hi, I'm having problem with the test version of my website. It seems like the common problem people have with blank pages: everything looks fine except when they log, add to the cart, etc... That problem appeared months ago but since it was only the test version, I let it go and worked on the real website directly instead.
The problem is that now we're changing template and I really need the test version. I found the FAQ (http://tutorials.zen-cart.com/index.php?article=82) and tried 2a and 2b but I can't get any error messages for either.
Does anyone has any ideas why the messages wouldn't appear?
Thread: Blank page issue: I can't debug
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4 Mar 2008, 04:43 PM #1
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Blank page issue: I can't debug
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Re: Blank page issue: I can't debug
Did you set folder permissions so that the debug logs could be generated?
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4 Mar 2008, 07:29 PM #3
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Re: Blank page issue: I can't debug
I knew this was going to be something basic like that but I was so deep into it, I couldn't see anything.
Thank you very much! Now, that explains one issue but still doesn't explain why I couldn't see errors on screen. Still, I now have a place to start my research for the bug so that might not be necessary.
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4 Mar 2008, 07:58 PM #4
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Re: Blank page issue: I can't debug
Quick update, I did find the problem so everything's cool!
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4 Mar 2008, 08:18 PM #5
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Re: Blank page issue: I can't debug
Care to share?
No doubt others will run into the same problem(s) you did and knowing how you fixed it may help them also.
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5 Mar 2008, 09:15 PM #6
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Re: Blank page issue: I can't debug
The root of all my problems seems to lie within the file transfers. I don't think my FTP program is all that good because the file doesn't always transfer ok. Anyway, after changing my folder permissions, I checked one of the debug file and read that my bug was in the file configure.php at the line 67. I opened the file and saw that my code ended at line 65 and had two blank lines. I deleted both and voilą!
My theory is that a faulty file transfer created one or more invisible characters which somehow prevented the file to work properly. So my recommandations are these:
1- Make sure you have a good FTP program to avoid all of this.
2- Use the Error Logging Utility
3- If the utility doesn't work, pray to a god that knows PHP because if bug can be a blank line, debugging just got a whole lot harder!
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