"Sorry, we are not shipping to your region at this time"

[Static]

Hi

I read in the forums that you should not install all 3 paypal modules at the same time, unfortunately i read this AFTER i had already done it.

Now i get the error message "Sorry, we are not shipping to your region at this time"

I disabled 2 of the paypal modules. Its like the paypal options have frozen, but free shipper still works and i still get the message.

i tried opening a new paypal account and used a new PDT Token but still no success.

Does anyone know how to fix this?

Running version 1.3.8a

[Static]

hey guys

I really need help with this

[Einstin]

This normally fixes PayPal issues. Give it a try.

First, copy down all of your PayPal settings and info for the module that you want to use.

Second, remove all of the PayPal Payment modules by going to Admin, Modules, Payment, highlight each PayPal module one at a time and click remove for each one so that they are all removed from use and show a red circle.
Then, lastly, click the line of the module that you DO want and click install to add that module back in. Then edit the module and put your settings back in place for your particular account.

That should remedy your problem. Test it out and make sure everything works like it should.

[Static]

thanks for the reply einstin... ill give it a try

[Static]

ok i tried what you suggested... but im still getting the same message as stated above.

is there something in the database i can try?

[DrByte]

Um ... the error message says "...we are not SHIPPING to your region ...", so why are you looking at Payment module settings?

Look at your shipping modules.
Either you've got them all limited to a certain zone, instead of being set to --none--, or your test order qualifies as free-shipping but you've turned off the Free Shipper module, and therefore you've told Zen Cart not to allow free shipping, and ... thus ... it cannot complete the order.

[Static]

thanks for the reply doc

i found my problem... i discovered that i have to have the path to the download in the attributes ... the file i was having trouble with had the download path in where i add the product in the first place.

its working now :)

im new to zen cart... actually im new to e-commerce software totally but im learning heaps.

thanks for helping me

[ejeffay]

eh static congratz on gettin ur problem fixed...lol...now i need help with the same thing

"Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements."

i get this as well when tryin to ship to places outside of Canada. I live in canada and have my taxes for zones set up properly..it was working properly prior to this. And all of a sudden i get a message from a gentlemen from france, stating that he is gettin this error...so i did some testing..i used a france address in my tester account and it gave me the same error...i used an american address..and gave me the same error...

my shipping modules include CP (Canada Post) and UPS (United Parcel Service)...they were both working fine untill just recently. The american shipping address that i had tested worked properly before as well..and suddenly it just stopped. Would this be a problem with zencart or specifically my Shipping module calculators?

[ejeffay]

welllllll i'm an idiot..

problem solved. I noticed that under the UPS shipping zone, it was set to "Canada" rather then 'none'.....i have a business partner who thinks he knows everything...he played around with the settings..and thus..i ended up with this problem...thx anywayz guys!