Redeem gift certificate/FAQ page
ON the FAQ Gift Certificate page,
it says you can redeem a GC in one of two ways:
"1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Gift Certificate page. You will then be requested to create an account, before the Gift Certificate is validated and placed in your Gift Certificate Account ready for you to spend it on whatever you want."
HOWEVER I continue to be sent to the account login page when I try to test this, not to a Redeem Gift Certificate page.
IT ALSO SAYS "2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then use the amount to purchase any item from our store."
HOWEVER the redeem button does not show up on the checkout page.
Am I totally missing something? Thanks for your help.
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