I'm having a bit of an issue here. We recently added the ability to accept American Express cards to our Linkpoint merchant account, and I have enabled AMEX in the Credit Cards configuration of Zen Cart (v1.3.7), but anytime anyone attempts to use an American Express card, it is declined. Visa and Mastercard both work fine. Any ideas?
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5 Apr 2008, 11:35 PM #1
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American Express Declined with my Linkpoint Module
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Re: American Express Declined with my Linkpoint Module
What is the reason it's giving for the decline?
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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5 Apr 2008, 11:59 PM #3
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Re: American Express Declined with my Linkpoint Module
SGS-005002: The merchant is not setup to support the requested service.
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Re: American Express Declined with my Linkpoint Module
Sounds like they've not set your account up yet.
Originally Posted by FCorner
("They" could be Amex or Linkpoint or even your bank.).
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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