10520 Invalid Data - This transaction cannot be processed.

[Sigel]

Im getting the following error during checkout:

10520 Invalid Data - This transaction cannot be processed. Please review the totals

The order I am testing with is a FREE item but shipping charge still applies....

thanks in advance.

[Sigel]

According to the paypal website this is what the error means:

10520 Invalid Data This transaction cannot be processed.

The total amount and item amounts do not match.




We are willing to pay for help... so please contact us asap.

sigel@cbpdenver.com or (303) 731 6003

our url is: www.cbpdenver.com/shop/


thank you!

[kobra]

Placed order and used paypal and did not receive an error???

How or what method did you use?

[Sigel]

Well.... did you 'confirm' the order cause the error happens when it actually tries to proccess the credit card...

I will switch it to the sandbox server so we can test.

[kobra]

Well.... did you 'confirm' the order cause the error happens when it actually tries to proccess the credit card...

Yes I got all the way to the paypal site and logged in - then cancelled

I used paypal and not a credit card

[Sigel]

well yeah it works fine if you use PayPal like that.... but if you input your credit card you will get that error....

The Credit Card processing is done through PayPal as well... I use the Payment Pro service so users never leave my site when paying with credit card.

[kobra]

Is there a test CC#

Check if you have curl enabled

http://www.zen-cart.com/forum/showth...t=curl+godaddy

http://www.zen-cart.com/forum/showth...t=curl+godaddy

[Sigel]

Yeah, cUrl is setup correctly with the proxy...

I'm only getting this problem when I try to purchase a free item and the subtotal is 0.00 and there is only a shipping charge...

It works fine when purchasing regular products... I mean instead of fixing it I could just make all my free products 0.99 cents or something.. but would be nice to fix it..

store is setup for paypal sandbox.. so no credit cards will be charged if you want to test...

[kobra]

Hopefully DrByte will run across this as I have seen reported issues with a "0" cost but do not recall where they were???

[Sigel]

thanks for your help!