I can not get UPS to work either.... been messing with it for days and days.
I can not get UPS to work either.... been messing with it for days and days.
I've contacted UPS as they are having problems with the country id CA. They have escalated it to their programmers. Will let everyone know when I find something out.
Have you tried temporarily switching to the default template and testing the shipping calculator? If the default works then you know that the template you're using is the culprit. I think, in my case, that the template I'm using is not compatible with the 1.38a loops. I need to compare the code between the default and my version and see where the error is.
I hope this helps.
Regards,
Greg
I had to hire someone to fix this for me and the answer was simply this:
"In the future, do not delete the zone called INTERNATIONAL. It is used by the optional insurance module."
Now it's working just fine. This is for anyone trying to get answers for this issue..
Thanks!
judyinspokane
Thanks for the update ... this is of great help to others to know these type of nuances to add-ons ...
Linda McGrath
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I'm having the same problem - my UPS shipping rates to not display. What do you mean "don't delete the zone INTERNATIONAL"? I don't think I deleted any ZONES but will check. If tat's the case, how do I recover?
It's in Admin under "Zone Definitions". Mine shows All Countries/Zones and Michigan Sales Tax. I kept deleting the Countries and the guy I hired (twice) had to add that back in twice to make it work. So just leave it there. You don't have to do anything with it.
Hope that helps.
Thanks!
judyinspokane
could someone please clarify?
I also am not able to get UPS shipping to show, same error message
in "Zone Definitions", I only show the zone I set for our store, Arizona. We only charge sales tax to zip codes inside Arizona.
Is it enough to just add another zone definition called, "International"??? Doesn't seem to be enough here...
could someone please clarify what this means, thanks in advance
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