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  1. #1
    Join Date
    Apr 2007
    Location
    Kansas City
    Posts
    7
    Plugin Contributions
    0

    Default USPS problem - "unable to find a USPS shipping quote..."

    Our store is giving the following message on Step 1 of 3: Delivery Information when checking out:

    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)


    We are running Version 1.3.8a

    The zip code for the order is our own office in Kansas City, so it should'nt be somethin that is unsuitable for USPS shipping.

    Thanks!

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: USPS problem - "unable to find a USPS shipping quote..."

    Do you have a USPS account?
    Have you requested that your account be moved to their production servers?
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jan 2004
    Posts
    66,363
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: USPS problem - "unable to find a USPS shipping quote..."

    As a follow-in to Kobra's post, you might want to check out this FAQ: https://www.zen-cart.com/tutorials/i...hp?article=327
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  4. #4
    Join Date
    Apr 2007
    Location
    Kansas City
    Posts
    7
    Plugin Contributions
    0

    Default Re: USPS problem - "unable to find a USPS shipping quote..."

    Yes. We have a USPS account and it is on the production server.

  5. #5
    Join Date
    Jun 2007
    Posts
    34
    Plugin Contributions
    0

    Default Re: USPS problem - "unable to find a USPS shipping quote..."

    Have you changed your URL at all? Or is the traffic coming in from another host name? Failing that, I'd try uninstalling and reinstalling the USPS mod and double checking the acct#.

    RC.

  6. #6
    Join Date
    Feb 2007
    Posts
    210
    Plugin Contributions
    0

    Default Re: USPS problem - "unable to find a USPS shipping quote..."


 

 

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