Download Attribute Dropping - wishlist mod?

[HinterWelt2]

Version: 1.36-1.38a
Mods: Heavy down to none
Windows NT LELU 5.0 build 2195
PHP Version : 5.1.2
MySQL Version: MySQL 5.0.18-nt-log

Environment
I currently have three installed ZenCart stores running. All are download stores. YGN is a modified mall environment with over 100 vendors participating. KoboldQuarterly is a simple print/download store with some integration between ZC and PHPBB2. HinterWelt is a site with little or no custom mods.

Bug
Far more frequent on YGN (due to volume I believe with over 2000 products active) you will have a product drop its download attribute. It still allows purchase but then I have to go in and manually attach the download file.

Possible Causes
1. At first I thought it might be the mods I made to YGN but then it happened on the other sites.

2. Everything was marked Virtual Product. I have changed this today and we will see how it works out.

3. For a while, Wishlist mod was the culprit but that has been disabled and it still persists.

4. Some how registering "Disabled" and disassociating the attribute???

Solution?

Thanks,
Bill

[Ajeh]

Are the Download Attributes marked? Or do you expect the customer to mark them?

[HinterWelt2]

Are the Download Attributes marked? Or do you expect the customer to mark them?

They are marked as default. So, Zip File is marked.

Thanks,
Bill

[HinterWelt2]

Continuing drama. I updated all the products be "No" to virtual products. Now, it added a charge "Per Item (Best Way)" to an order. Is this a shipping charge? Yes, I have all the weights set to "0".

We may need to take the site down if this continues. It is very alarming. YGN does a lot of business so it only compounds if things are not going well...as in they don't go well really fast.

Thanks,
Bill

[barco57]

What products where in that order? I just tested a product in the cart and didn't get this behavior.

[barco57]

on the YGN site the wishlist mods works but the wishlist mod does not pass the attribute to the cart. I had to modify the code on one of the sites I used to manage so you couldn't add to cart from the wishlist. The wishlist mod is supposed to go to the product info page when a product has attributes, but in my experience this doesn't work like its supposed to.

[HinterWelt2]

What products where in that order? I just tested a product in the cart and didn't get this behavior.

There have been quite a few. Recently...
http://www.yourgamesnow.com/index.ph...oducts_id=2188

http://www.yourgamesnow.com/index.ph...oducts_id=1589

The wishlist is still running but I have made it so it does not add to the cart...just keeps track of the products the customer is interested in. I would love to have one that adds the product directly to the cart but Ajeh said that was not likely to work and I have not had the time to investigate it.

Thanks,
Bill

Edit: Note, this is not a consistant problem. It comes in waves. That is why I wonder if it is somehow attached to an "Out of Stock" warning or some such. Reproducing it is really only possible over time. It is not too annoying with a 10 product store but it is infuriating with a 2000+ product store, all with downloads.

[barco57]

actually the add to cart from the wishlist still works in compact view and it does drop the attributes when adding to the cart. I tested it with both of the products you noted.

[HinterWelt2]

actually the add to cart from the wishlist still works in compact view and it does drop the attributes when adding to the cart. I tested it with both of the products you noted.

I swear, that wishlist mod is more trouble than it is worth and insidious to boot. I have disabled the cart in that screen now also and will work on getting the header to behave. Grr.

Thanks,
Bill

[HinterWelt2]

Oh, and in case anyone is wondering, this has happened on two other installs I have done without the wishlist mod.

Bill