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  1. #31
    Join Date
    Apr 2008
    Location
    Flint, Michigan
    Posts
    691
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Quote Originally Posted by Royal View Post
    Hello KBurner,

    Add www and see if that works: https://www.burnerbooks.com/livehelp/livehelp_js.php?eo=1&department=1&serversession=1&pingtimes=15&secure=Y
    I turned off both newsletter and Live help sideboxes and YaH no more secure/non-secure messges. But also means I do not have both at all in my shop.

    Does anyone else have any more suggetions??

    Thanks, Kim
    [FONT="Tahoma"]kburner[/FONT]
    Burner Christian Bookstore
    www.burnerbooks.com

  2. #32
    Join Date
    Apr 2008
    Location
    Flint, Michigan
    Posts
    691
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Quote Originally Posted by vwebworld View Post
    Hi Kevin,

    Yeah, I tried both with and without SSL.

    I ended up just making a link to the live help and used that in my ZenCart sidebox.

    houseofjerky.net/store

    ~Roland
    How did you get your business name in live help box that opens to new window for link?

    Kim
    [FONT="Tahoma"]kburner[/FONT]
    Burner Christian Bookstore
    www.burnerbooks.com

  3. #33
    Join Date
    Nov 2009
    Location
    Chicago, IL.
    Posts
    201
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Whoever is looking for an answer to the above mentioned question:

    you can change Powered By : craftysyntax.com to anything you like by editing the file user_top.php

  4. #34
    Join Date
    Jan 2010
    Posts
    1
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    You may try another live chat software. Comm100 Live Chat is free and easy to integrate with. Simply paste several lines of code, then you can start chatting.

    http://www.comm100.com/livechat/

  5. #35
    Join Date
    Jun 2010
    Posts
    27
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Quote Originally Posted by shocker View Post
    There are some code syntax error in the tpl_craftysyntax_sidebox.php file that's in the download.

    There are two lines that need to be edited. the line numbers I give are not exact.

    around line 57 should be
    Code:
    $cs_link = $cs_dir . '/' . 'livehelp_js.php?department=' . $cs_dept . '&pingtimes=' . $cs_pingtimes . '&username=' . $cs_full_name;
    around line 60 should be
    Code:
    $cs_link = $cs_dir . '/' . 'livehelp_js.php?department=' . $cs_dept . '&pingtimes=' . $cs_pingtimes;
    If you notice, the original two lines have a '/' . after the = symbol. This causes the source string to the livehelp_js.php to be incorrect. For instance:
    Code:
    <script type="text/javascript" src="/http://www.nahidfashions.com/livehelp/livehelp_js.php....
    will not work because of the / before the http://

    I'm still working configuring and tweaking, but after making this change the Crafty Syntax shows in its side box.

    I hope this is clear and helps all.
    thanks solved my issue!!

  6. #36
    Join Date
    Oct 2010
    Posts
    19
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Hiya All

    Ive installed this software and sidebox and all seems to work great, i love the features.

    Only problem is when i login it doesnt take my username for the live chat, it still asks me to type my name in, what could be wrong?

  7. #37
    Join Date
    Jun 2010
    Posts
    23
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Quote Originally Posted by Sophia Myles View Post
    You may try another live chat software. Comm100 Live Chat is free and easy to integrate with. Simply paste several lines of code, then you can start chatting.

    http://www.comm100.com/livechat/
    Hi could you please help me out installing Comm100, I have no idea where to paste the code. I've tried the craftysyntax sidebox but I don't know where I am supposed to paste the comm100 code.

  8. #38
    Join Date
    Dec 2010
    Posts
    32
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Hi magicman,

    could you please elaborate "Generate the code from Crafty Syntax program" ? How do we generate ? Is it copy the display html code from http://www.mydomain.com/livehelp/livehelp_js.php, and replace the text: "You can include text, links, images, HTML markup and even PHP code"

    ?

    regards,
    Sky

  9. #39
    Join Date
    Oct 2007
    Location
    MA, USA
    Posts
    345
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    It has been so long since I installed it. I will have to take another look at the coding. Sit tight.
    Thank you, Sincerely, MagicMan

  10. #40
    Join Date
    Dec 2009
    Location
    Gold Coast, Australia
    Posts
    179
    Plugin Contributions
    0

    Default Re: craftysyntax Live Help module HELP!

    Does this work with 1.5.0 if not is there another 100% free one that does work.

 

 
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